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Novel new employee induction training system of bank

A training system and bank technology, applied in the field of employee training system, can solve problems such as the difficult inheritance of master-apprentice relationship, and achieve the effect of ensuring service quality

Inactive Publication Date: 2012-09-12
SHANGHAI QIHANG ENTERPRISE MANAGEMENT CONSULTING
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AI Technical Summary

Problems solved by technology

The master-apprentice training will form an inversion in some fields, that is, apprentices teach masters, making it difficult to pass on the traditional Chinese master-apprentice relationship and causing unnecessary conflicts

Method used

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  • Novel new employee induction training system of bank
  • Novel new employee induction training system of bank

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Embodiment Construction

[0013] In the "method level", while retaining the traditional teaching materials and classroom teaching methods, the links of practical skills training and militarized management are specially added, and corresponding teachers, practical training instructors and militarized administrators are allocated for the three links Three aspects of personnel, unified management of personnel, so that training can be implemented.

[0014] Pay full attention to the training of each bank's own rules and regulations, so that the trainees can return to the banking system and start working quickly.

[0015] Practical training includes a link between customers and bank teller staff. Each trainer has to play the role of customers and employees, and it is necessary to transform simulation training into real training. By exchanging roles, the trainees can experience the feelings of the two aspects, which is conducive to actively adapting to the environment in the future.

[0016] In militarized m...

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Abstract

The invention relates to an employee induction training of counter service system technology equipment used in a bank and provides a multilevel-mode employee induction training system of the bank based on an axiom design method. By using the system of the invention, a series of problems brought by training a new employee as a mode of teaching an apprentice by a teacher can be solved, wherein the mode is generally used in a current banking industry. The new employee induction training system of the bank is formed by a requirement level, a target level, a content level and a method level, wherein the target level is taken as a center. The establishment of the requirement level content is restrained. The content level is divided into three aspects: business knowledge, a practical skill and a style behavior. The method level adopts a form of combining a teaching material and teaching, combining electronic simulation and a simulation operation, and combining militarization and ability quality evaluation assessment. Through a short period training, the new employee can independently work and is qualified for the each work of the counter service. The training system provided in the invention can be applied in other personnel training work of the banking industry and can be promoted to the related industry, such as an insurance industry and a securities industry.

Description

technical field [0001] The patent of the invention belongs to the employee training system of the technical equipment of the counter system of the banking industry, and relates to a training method for new employees of the bank before entering the job. Background technique [0002] At present, the banking industry is in a period of great development, and a large number of new employees with higher education degrees have entered the banking system at all levels of business institutions. According to the traditional practice, the banking industry generally adopts the method of mentoring apprentices to train new employees, which brings a series of problems. First of all, there are a large number of new employees, and it is difficult for banks to recruit many old employees to realize the training method of one master leading one apprentice. In addition, the scope of banking business is constantly expanding and becoming more and more diverse, which makes it difficult for the kno...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/02
Inventor 蔡裕龙张琛琳张葵
Owner SHANGHAI QIHANG ENTERPRISE MANAGEMENT CONSULTING
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