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Highly reliable cross-session web application instrumentation

A technology for testing items and users, applied in special data processing applications, instruments, computers, etc., can solve problems such as providing good user experience, losing user tracking data, and unreliable content

Inactive Publication Date: 2013-04-10
APOLLO GROUP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Unfortunately, sending client-side content to the server-side in response to a page unload is not reliable, nor does it provide a good user experience when possible
Also, since the current solution keeps user tracking data in volatile memory, failure to transfer client-side queued data could result in permanent loss of valuable user tracking data after ending a session

Method used

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  • Highly reliable cross-session web application instrumentation
  • Highly reliable cross-session web application instrumentation
  • Highly reliable cross-session web application instrumentation

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specific Embodiment approach

[0014] In the following description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the present invention. It will be apparent, however, that the invention may be practiced without these specific details. In other instances, well-known structures and devices are shown in block diagram form in order to avoid unnecessarily obscuring the invention.

[0015] review

[0016] A reliable caching mechanism is provided for client-side caching of data capturing user interactions with a remote service, where the user interacts with the remote service through a computing device. According to one embodiment, such data (referred to herein as "test items") is cached in a client-side offline queue. Within the client-side queue, collected test items persist between user sessions with the remote service. Since the client side does not lose the test items collected in the session at the end of the session, there is no need ...

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Abstract

A reliable caching mechanism is provided for client-side caching of data that captures user interaction with a remote service, where users interact with the remote service through a computing device. Such instrumentation items are cached in a client-side offline queue. Within the client-side queue, the gathered instrumentation items survive between user sessions with the remote service. Because the client-side does not lose the instrumentation items that were gathered in a session when the session ends, those instrumentation items do not all need to be transferred to the server-side at or prior to the termination of the session in which the instrumentation items are collected. Instead, the instrumentation items may be sent to the server-side at times that will have less impact on the user experience, (such as when the computing device is otherwise idle).

Description

technical field [0001] The present invention relates to managing the collection of user tracking data representing user interactions with web content at client devices. More specifically, the present invention relates to caching user tracking data locally at a client device and selectively transmitting the cached data. Background technique [0002] Increasingly, people are getting services of one form or another over the Internet. For example, a user of a client device may obtain news, television, weather information, and even college education from a remotely located computer device over a network. Such client devices may take many forms including, but not limited to, cellular telephones, personal digital assistants, laptop computers, and desktop computers. [0003] Knowing how users interact with such remotely provided services is useful for a number of reasons. For example, a service provider may find it useful to know that users frequently hover their input focus (suc...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F15/167
CPCG06F16/9574
Inventor T·J·布林尼卡
Owner APOLLO GROUP
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