Method and system for processing abnormal receiving of message by user in number changing service

Abstract

The invention relates to a method and a system for processing abnormal processing of a message by a user in a number changing service. When the message is sent to the original number of the user, the method comprises the following steps of 1, when a new number mobile phone of the user receiving the message is abnormal, enabling a number changing service platform to report the state of the abnormal receiving of the message by the user to a calling message center, and meanwhile, informing a new number attribution HLR (home location register) of the user to set the user state; 2, when the new number mobile phone of the user can receive the message, enabling the new number attribution HLR of the user to inform the number changing service platform, and then enabling the number changing service platform to inform the calling message platform to resend the abnormally-received message of the user through the original number attribution HLR of the user. The method and the system belong to the technical field of network communication, and have the advantages that the problem of frequent resending of the message in the number changing service when the user receiving the message is abnormal is solved, the signaling load of network elements is effectively reduced, the delay of the user receiving the message is avoided, any effect on the original number change function is avoided, and the user experience is better.

Description

technical field [0001] The invention relates to a method and a system for processing an abnormality in receiving a short message by a user in a number change service, and belongs to the technical field of network communication. Background technique [0002] In the number change service, when the user number is changed, the text message sent to the user's original number will be sent to the number change service platform, and the number change service platform will complete the conversion from the user's original number to the new number, and finally send the text message to the user's new number. Number. Because the user's mobile phone with a new number may receive text messages abnormally due to shutdown, full storage space, and no signal, etc., figure 1 It is a detailed signaling interaction diagram of an embodiment when the user's new number mobile phone receives a short message abnormally in the existing number change service. Such as figure 1 As shown, the processing...

AI Technical Summary

Problems solved by technology

[0009] In view of this, the purpose of the present invention is to provide a method and system for processing the abnormal reception of short messages by users in the number change service, which can solve the problem of frequent resending of short messages when the user receives abnormal short messages in the number change service, thereby effectively reducing the cost of network elements. Signaling load, and there is no delay in receiving SMS messages from users

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