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Customer information recording method for mobile electric power marketing system

A technology for power marketing and customer information, applied in marketing, data processing applications, instruments, etc., can solve the problems of insufficient comprehensive and accurate information recording materials, heavy customer information recording workload, difficult information quality, etc., and achieve standardized information recording mode and completeness, improve the quality of service level, and ensure the effect of power supply order

Inactive Publication Date: 2014-04-02
STATE GRID CORP OF CHINA +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention aims to solve the current power marketing business customer information record workload, time-consuming and labor-intensive, the information record data is not comprehensive and accurate, and the information quality is difficult to meet the current business requirements. Therefore, a mobile power marketing business of the present invention is provided. System customer information recording method, this method not only ensures comprehensive customer on-site information records, but also facilitates on-site information collection, so as to improve the on-site service level of electric power enterprises' electricity consumption inspection, standardize the off-site inspection operation process, and improve the quality service level for electric power customers

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0030] The customer information recording method of the mobile power marketing business system is to collect customer information by electricity inspectors on the spot, using a tablet computer and a working system installed on the tablet computer. The working system consists of a root directory, a first-level subdirectory, Composed of second-level subdirectories, third-level subdirectories and fourth-level subdirectories;

[0031] The root directory includes basic customer information and various electricity consumption data. The user’s electricity consumption information can be queried on the root directory page. The query items include user account number, user account name, meter bureau number, contract capacity, electricity consumption address, Line name, power supply voltage level, the query is a single fuzzy query or a combination of multiple queries; the first-level subdirectory is divided into three, each corresponding to different types of business information; a secon...

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PUM

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Abstract

The invention discloses a customer information recording method for a mobile electric power marketing system, which can record accurately, completely and conveniently and is time-saving and labor-saving. An electricity inspector collects customer information on the check scene, and a tablet personal computer and the mounted work system are adopted. The work system is composed of a root directory, a first-level subdirectory, a second-level subdirectory, a third-level subdirectory and a fourth-level subdirectory; the root directory content comprises basic customer information and various electricity data; the root directory content contains a user electricity information query page; the first-level subdirectory is divided into three parts, and each part respectively correspond to one type of different business information; the second-level subdirectory is created under the first-level subdirectory; an adding button for creating the third-level subdirectory is arranged in the second-level subdirectory; the third-level subdirectory is created through the adding button; the third-level subdirectory is a folder for inputting specific business information of the user; the name of the third-level subdirectory is automatically generated, and also comprises created time information. The customer information recording method is applicable to recording and managing the user information by a power supply system.

Description

technical field [0001] The invention relates to customer information and recording and management of electric power system, especially a method for recording customer information of a mobile power marketing business system. Background technique [0002] With the establishment of the market economy system, electricity has entered the market as a commodity, and high-quality service has become an important part of the future development strategy of power supply enterprises. As an important part of the high-quality service of power supply enterprises, electricity inspection work, especially the work that requires on-site inspection, with the increase in the number of customers and the increasing awareness of customer rights protection, the workload has increased year by year, and the work quality requirements have been increasing. Power system customers are power system users. [0003] The conventional method of recording customer information in the power marketing business sys...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/06G06Q30/02G06Q10/06
Inventor 颜虹郎菊芬周效杰蒋立泳周涛周波贾磊赵宋君倪萍胡晓哲陈立波朱涛邹志星吴琼
Owner STATE GRID CORP OF CHINA