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Diagnostic method, device and system for mobile terminal

A technology of a mobile terminal and a diagnosis method, applied in the computer field, can solve problems such as shortening the use time of the mobile terminal, uneven application development quality, compatibility problems, etc.

Inactive Publication Date: 2015-04-29
BEIJING QIHOO TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Since various applications are installed in the mobile terminal, the development quality of the application is uneven, and compatibility issues may arise, which may lead to instability of the mobile terminal
[0003] For example, due to a design defect of an application program, a large amount of computing power of the CPU may be consumed when running in the operating system, resulting in abnormal power consumption of the mobile terminal after installing the application program, which seriously shortens the use time of the mobile terminal
[0004] For ordinary consumers, they often do not have high-end technical capabilities, and cannot rely on themselves to diagnose abnormal conditions in mobile terminals. For various abnormal conditions in mobile terminals, they do not know what caused them. At present, there is no effective method to help Ordinary users diagnose mobile terminals

Method used

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  • Diagnostic method, device and system for mobile terminal
  • Diagnostic method, device and system for mobile terminal
  • Diagnostic method, device and system for mobile terminal

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0076] Embodiment 1 of the present invention provides a diagnostic method for a mobile terminal, which can be applied to a server with a diagnostic function, and is implemented by establishing a server and adding logic for diagnosing functions based on diagnostic information of a mobile terminal to the server.

[0077] figure 1 It is a flowchart of a diagnostic method for a mobile terminal provided in this embodiment, which is applied to a server with a diagnostic function. The method specifically includes steps S102 to S106.

[0078] S102: Receive diagnostic information sent by the mobile terminal.

[0079] S104: Determine a diagnosis result of the mobile terminal according to the diagnosis information.

[0080] S106: Send the diagnosis result to the mobile terminal.

[0081] Wherein, the diagnostic information includes at least one operating system feature when the application program is running in the mobile terminal.

[0082] The embodiment of the present invention pro...

Embodiment 2

[0084] Embodiment 2 of the present invention provides a diagnostic method for a mobile terminal, corresponding to Embodiment 1, and this Embodiment 2 is described using a mobile terminal side. The mobile terminal in this embodiment may be a user's mobile terminal device such as a mobile phone, a tablet, or a handheld computer.

[0085] figure 2 It is a flowchart of a diagnostic method for a mobile terminal provided in this embodiment. The method specifically includes steps S202 to S208.

[0086] S202: Receive a diagnosis instruction sent by a user.

[0087] S204: Obtain at least one operating system feature when the application program is running in the mobile terminal as diagnostic information.

[0088] S206: Send the above diagnosis information to the server.

[0089] S208: Receive the diagnosis result determined by the server according to the above diagnosis information.

[0090] An embodiment of the present invention provides a diagnostic method for a mobile terminal...

Embodiment 3

[0092] This embodiment is a specific application scenario of the first and second embodiments above. Through this embodiment, the method provided by the present invention can be described more clearly and specifically.

[0093] For ease of description, the present invention will be described in combination of the server side and the mobile terminal side. In the third embodiment, operations performed by the server side and the mobile terminal side and data interaction between the two are included.

[0094] It should be understood that the present invention does not limit the operating system of the terminal equipment, as long as the following solution of the present invention can be applied to achieve remote diagnosis of the mobile terminal, it is applicable here. Those skilled in the art can also implement the method in other ways on the basis of reading the present disclosure, all of which should fall within the scope of the present disclosure.

[0095] Below, the technical s...

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Abstract

The invention provides a diagnostic method, device and system for a mobile terminal, and relates to the field of computers. The method includes the steps of receiving diagnosis information sent by the mobile terminal, determining the diagnosis result of the mobile terminal according to the diagnosis information, and sending the diagnosis result to the mobile terminal, wherein the diagnosis information includes at least one operating system characteristic of an application in the running of the mobile terminal. By means of the diagnostic method, device and system for mobile terminal, an ordinary user can clearly know the causes of the abnormal situations of the mobile terminal, and the user can be helped to eliminate the abnormal situations.

Description

technical field [0001] The present invention relates to the field of computers, in particular to a diagnostic method, device and system for a mobile terminal. Background technique [0002] At present, mobile terminals such as mobile phones and tablet computers are more and more widely used, and the application programs in the mobile terminals are also diversified. Since various application programs are installed in the mobile terminal, the development quality of the application programs is uneven, and compatibility issues may arise, which may lead to instability of the mobile terminal. [0003] For example, a large amount of computing power of the CPU may be consumed when running in the operating system due to a design defect of an application program, resulting in abnormal power consumption of the mobile terminal after the application program is installed, which seriously shortens the use time of the mobile terminal. [0004] For ordinary consumers, they often do not have ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/34
Inventor 刘刚刘云鹏
Owner BEIJING QIHOO TECH CO LTD
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