Scenarized APP palm-top operation and maintenance method based on mobile daily operation and maintenance process

An operation and maintenance and scene technology, applied in the direction of digital transmission system, electrical components, transmission system, etc., can solve the problems of management complexity, R&D waste, and non-compliance, and achieve the effect of simple and clear platform management

Inactive Publication Date: 2015-06-03
INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Although this solution solves the user's workflow based on the operation and maintenance process, this kind of app is not a clear app, and due to the length of the operation and maintenance process, in fact, each operation and maintenance process may contain multiple businesses Points, different operation and maintenance processes will include unified business points
[0008] If each app independently considers the business points it involves, it will cause a huge waste of research and development. If each business point is designed as an independent module, it will also become the complexity of management

Method used

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  • Scenarized APP palm-top operation and maintenance method based on mobile daily operation and maintenance process
  • Scenarized APP palm-top operation and maintenance method based on mobile daily operation and maintenance process
  • Scenarized APP palm-top operation and maintenance method based on mobile daily operation and maintenance process

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Embodiment 1

[0029] as attached figure 2 As shown, the app is managed through the handheld operation and maintenance platform, and each business point is an independent app, and multiple apps are associated with the user's operation and maintenance process, thereby forming a user-oriented work scene for users to use.

[0030] On the basis of the existing technology, this solution must realize the scene configuration based on the user operation and maintenance process. Take the troubleshooting operation and maintenance process of daily outdoor workers in mobile communications as an example to illustrate. The operation and maintenance process begins when the person receives a trouble ticket (there is no task if there is no trouble ticket, and the trouble ticket is a person). This process must at least include work order acceptance, dynamic ring alarm query, network For several links such as meta status checking, we will briefly explain the three links as an example.

[0031] [Scene app co...

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Abstract

The invention relates to the technical field of daily network maintenance methods of mobile operators, in particular to a scenarized APP palm-top operation and maintenance method based on a mobile daily operation and maintenance process. According to the scenarized APP palm-top operation and maintenance method, a palm-top operation and maintenance platform and an APP are established, the platform and the APP are associated through the operation and maintenance process for maintaining a mobile communication network, an operation and maintenance scene is generated for the operation and maintenance process, APP solving schemes based on the scene are provided for different first-level maintanece operators, and the purpose of solving one operation and maintenance process in daily operation of the operators through the scene is achieved. By adopting the scenarized APP mode based on the operation and maintenance process of a user, the daily demands of first-level outdoor mobile operators can be met, the purpose of conveniently acquiring information and tools is achieved through the scene, the daily working efficiency is greatly improved as the process automatically passes through the operation, and the labor is saved.

Description

technical field [0001] The present invention relates to the technical field of daily network maintenance methods for mobile operators, in particular to a scenario-based APP handheld operation and maintenance method based on mobile daily operation and maintenance procedures. Background technique [0002] At present, with the development of the mobile Internet and the use of smart phones, more and more people start to use mobile apps, and mobile smart terminals and apps have entered people's daily lives. In the field of mobile communications, there are a large number of front-line operation and maintenance personnel who need to work outdoors. Their outdoor work has no tools, and they mainly rely on making phone calls or repeatedly going to and from applause locations. The work efficiency is low and the operation and maintenance costs are high. How to use mobile Smartphones provide them with a tool to help them improve the efficiency of operation and maintenance work. [0003]...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L29/08
Inventor 马英香
Owner INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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