A processing method, device and mobile terminal for network communication function abnormality

Abstract

Embodiments of the present invention provide a method, device, and mobile terminal for processing abnormalities in network communication functions, wherein the method may include: receiving an abnormality handling notification sent by a modem of the terminal, and the abnormality handling notification is used to indicate the dedicated bearer of the modem Processing abnormalities; detecting whether the number of abnormalities in the modem’s dedicated bearer processing within a preset period exceeds a preset threshold; if the detection result is no, reset the modem; if the detection result is yes, close the current trigger in the modem abnormal first protocol stack, and enable the second protocol stack, wherein the modem supports at least two protocol stacks; if the mobile terminal successfully performs network registration based on the second protocol stack, record the current status of the mobile terminal Attributes. The present invention can perform abnormality processing in a targeted manner according to the abnormality cause, restore the network use of the mobile terminal, improve the practicability and convenience of abnormality processing.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to the technical field of mobile terminals, and in particular to a processing method, device and mobile terminal for abnormal network communication functions. Background technique [0002] With the development of Internet technology, mobile terminals are more and more widely used on the Internet. In order to enable the mobile terminal to support the Internet, at present, the mobile terminal usually includes a modem, and the modem can be used for signaling and interface processing, for example: it can handle access stratum (Access Stratum, AS) and non-access stratum (Non-access stratum) , NAS) signaling, and interface with AP (Wireless Access Point, wireless access point) processor, etc., the modem in the mobile terminal realizes network registration and connection to the Internet based on the protocol stack, so that it can communicate with other mobile terminals The te...

AI Technical Summary

Problems solved by technology

However, if the protocol stack of the modem is abnormal, for example: the dedicated bearer processing is abnormal; it will cause the network abnormality of the mobile terminal and affect the network use of the mobile terminal. Therefore, it is necessary to handle the network abnormality of the mobile terminal

However, in the prior art, when the network of the mobile terminal is abnormal, the mobile terminal is usually restarted. Such an exception handling scheme cannot substantially solve the problem of network abnormality of the mobile terminal, and the practicability and user experience are poor.

Images