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Obtaining the processing method, device and terminal of the operation performed by the other party on the call

A processing method and the other party's technology, applied in the direction of telephone communication, subscriber special service, electrical components, etc., can solve problems such as user signal problems, inability to actively obtain call hold operations, problems, etc., to achieve the effect of improving user experience

Active Publication Date: 2019-04-23
LENOVO (BEIJING) LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The disadvantage of the existing technology is that the party on hold during the call cannot take the initiative to obtain whether the current call has been put on hold by the other party, and the party on hold during the call can only rely on the hold and settlement of the call by the other party The hold operation obtains the sound data sent by the other party (or the operator server) for judgment
It is easy for users to mistakenly think that there is a problem with the signal of the current call, etc.
Similarly, when the other party is performing a mute operation, it is easy for the user on this side to mistakenly think that there is a problem with the signal of the current call, etc.

Method used

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  • Obtaining the processing method, device and terminal of the operation performed by the other party on the call
  • Obtaining the processing method, device and terminal of the operation performed by the other party on the call
  • Obtaining the processing method, device and terminal of the operation performed by the other party on the call

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0029] In order to solve the problems in the background technology, the embodiment of the present invention provides a processing method for obtaining the operation performed by the other party on the call, the method is applied to the terminal, and the functions realized by the method can be realized by calling the program code by the processor in the terminal Of course, the program code can be stored in a computer storage medium. It can be seen that the electronic device at least includes a processor and a storage medium (such as a memory).

[0030] figure 1 It is a schematic diagram of the implementation flow of the processing method for obtaining the operations performed by the other party on the call in Embodiment 1 of the present invention, as shown in figure 1 As shown, the method includes:

[0031] Step S101, during the call between the local end and the opposite end, obtain an inquiry instruction for inquiring about the current call state during the call;

[0032] H...

Embodiment 2

[0043] Based on Embodiment 1, this embodiment of the present invention provides a processing method for obtaining operations performed by the other party on a call, the method including:

[0044] Step S201, during the conversation between the local end and the opposite end, detect whether the voice data sent by the opposite end can be received;

[0045] Step S202, if the voice data sent by the opposite end is not received, generate the query instruction;

[0046] Here, when the voice data is received, return to step S201 to continue detection.

[0047] Step S203, responding to the query instruction, and obtaining a query result, the query result is used to represent the current call state of the call caused by the opposite end responding to the input operation performed by the other party user for the call;

[0048] Step S204, controlling the local end to prompt for the input operation performed by the counterpart user, so as to notify the local user of the reason for the cur...

Embodiment 3

[0051] Based on Embodiment 1, this embodiment of the present invention provides a processing method for obtaining operations performed by the other party on a call. In this embodiment of the present invention, the query result may be a query based on the call state change information reported by the modem As a result, specifically, the method includes:

[0052] Step S301, during the call between the local end and the opposite end, obtain an inquiry instruction for inquiring about the current call state during the call;

[0053] Here, for step S301 in this embodiment of the present invention, reference may be made to step S101 in Embodiment 1, which will not be repeated here.

[0054] Step S302, obtaining call state change information reported by the modem during the call;

[0055] Here, the call state change information is used to indicate that the current call state during the call has changed compared with the previous call state;

[0056] Here, a modem (Modem) is a conver...

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Abstract

The invention discloses a processing method and a device for obtaining operation of an opposite party for communication and a terminal. The method comprises the following steps: in the communication process of a home terminal and an opposite terminal, obtaining an inquiry instruction for inquiring a current communication state in the communication process; responding to the inquiry instruction and obtaining the inquiry result, wherein the inquiry result is used for representing the current communication state of the communication caused by the opposite terminal responding to the input operation of a user at the opposite terminal for the communication; and controlling the home terminal to carry out prompting for the input operation of the opposite user to inform a home user the reason of generating the current communication state of the communication.

Description

technical field [0001] The invention relates to wireless communication technology, in particular to a processing method, device and terminal for obtaining operations performed by a counterparty for a call. Background technique [0002] During a call on an electronic device such as a mobile phone or a conference call system, one party (calling party or called party) can hold the call through the hold button, and the other party (called party or calling party) that is usually on hold can only The sound data of the call being held sent by the other party (or the operator's server) can be heard from the handset. When one party (calling party or called party) releases the hold state, the other party (called party or calling party) that is held will return to the normal conversation state; [0003] During a call, one party (calling party or called party) can block its own voice input through the mute button, and usually the other party (called party or calling party) cannot hear ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/42H04M3/428
CPCH04M3/42153H04M3/4285
Inventor 刘俊峰付湘冰
Owner LENOVO (BEIJING) LTD