Intelligent television-based information collection method and system

A smart TV, information collection technology, applied in image communication, electrical components, selective content distribution, etc., can solve the problems of low vertical efficiency, long maintenance time, and inaccurate fault location of smart TVs.

Active Publication Date: 2016-08-10
KONKA GROUP
View PDF7 Cites 3 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of the deficiencies in the prior art, the purpose of the present invention is to provide an information collection method and system based on a smart TV, aimi...

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Intelligent television-based information collection method and system
  • Intelligent television-based information collection method and system
  • Intelligent television-based information collection method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0050] In order to make the object, technical solution and effect of the present invention more clear and definite, the present invention will be further described in detail below. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0051] The present invention also provides a flow chart of a preferred embodiment of an information collection method based on a smart TV, such as figure 1 As shown, among them, the methods include:

[0052] Step S100 , after detecting that the smart TV is turned on, acquire work information generated during the work of the smart TV.

[0053] Before the step S100, it also includes:

[0054] During specific implementation, most of the current smart TVs are TVs with the Android system, and have network interfaces. During the working period of the TV, the Android system software has been running. Divided by function, the Android system software cod...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The present invention discloses an intelligent television-based information collection method and system. The method comprises the steps of upon detecting the switching-on state of an intelligent television, acquiring the operation information generated during the operation of the intelligent television; judging whether the operation information contains the operation wrong information or not; if yes, storing the corresponding operation information in a first local storage area; if not, storing the corresponding operation information in a second local storage area; after the intelligent television is switched on again and successfully networked and the information in the first and second local storage areas is updated, sending the stored content in the first and second local storage areas to a background server; and automatically classifying the received operation information according to a preset rule by means of the background server. According to the technical scheme of the invention, based on the network channel of the intelligent television, the state information of the television is automatically uploaded to the backend server, and then is automatically classified by the background server. Therefore, the maintenance efficiency is improved. The method and the system are accurate in fault positioning effect and shorten the maintenance time. Therefore, a fault can be timely repaired.

Description

technical field [0001] The present invention relates to the technical field of smart terminals, in particular to an information collection method and system based on a smart TV. Background technique [0002] Tracking and recording the running status of smart TVs after leaving the factory is very important for TV manufacturers to grasp the stability of products and quickly solve product failures. Large-scale TV manufacturers have product after-sales service centers. When receiving repair requests from users, the after-sales center will designate service personnel to understand the fault information, and then assign professional maintenance personnel to come to repair. In this maintenance method, fault information is obtained manually. And processing, not only consumes a lot of manpower and material resources, sometimes it is impossible to accurately locate the fault, and the fault of the user equipment cannot be repaired in time. It can be seen that this is a passive after-s...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
IPC IPC(8): H04N21/442H04N21/45H04N21/458
CPCH04N21/44213H04N21/44222H04N21/4516H04N21/4586
Inventor 梁宁
Owner KONKA GROUP
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap