Flexible service system scheduling system and method of daily mean of working hours of window staff

Abstract

The invention discloses a flexible service system scheduling system and method of the daily mean of the working hours of window staff. The flexible service system scheduling system comprises a user and staff management module, a historical same-period data management module, an algorithm parameter management module, a scheduling time period management module, a unit time definition management module, a widow number generation module, a new scheduling module and a scheduling management module. The invention also provides a flexible service system scheduling method of the daily mean of the working hours of the window staff. The scheduling system can predict to obtain a scheduling table so as to generate a scheduling result, can effectively realize a management function on the window staff through the login restriction of the window staff and the monitoring and the data analysis of various states, and the window staff can directly ask for leave and change shifts on the system. After the window staff succeeds in applying, the scheduling plan of the window staff can be regulated, various pieces of statistical data of the window staff can be queried, and a basis is provided for scientific scheduling.

Description

technical field [0001] The invention relates to a flexible service scheduling system and method for daily average working hours of window staff. Background technique [0002] In the existing window service, the time management of the staff adopts a relatively traditional method: how many windows to open and how to open the windows are completely arranged manually, and a staff schedule is established. Due to the rapid development of the economy, the number of window services is increasing day by day, the number of services is increasing rapidly, and the service requirements are also higher. However, the number of open windows and window staff in the existing service halls are relatively fixed. If we do not adopt a scientific method to open up the number of windows and adjust the staff allocation, and only rely on the limited service ability and work performance of the current service hall window staff, the service hall will inevitably increase the waiting time of customers du...

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Problems solved by technology

[0003] Although there are some scheduling methods, such as the patent number 200810167327.2, which is a Chinese patent titled a scheduling system and method, they cannot meet the actual needs of the window service industry.

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