Continuous-working-time-extension-based shift arrangement system and method for flexible service system
A working time and flexible technology, applied in the field of flexible service scheduling system, can solve problems such as not being able to meet the actual needs of the window service industry
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Embodiment 1
[0087] Embodiment one: see Figure 1 to Figure 3 , a flexible service system scheduling method based on extended continuous working hours, including the following steps: predict the number of windows that will be opened in the next working period based on historical business data in the same period, and the minimum number of windows that will be opened in the next working period is obtained by the following formula out:
[0088] W q = L q λ = ( c ρ ) c ρ ...
Embodiment 2
[0121] Embodiment 2: A flexible service scheduling system based on extended continuous working hours, mainly including a historical period data management module, a window number generation module, and a new scheduling module.
[0122] The historical contemporaneous data management module is used to record and manage historical data:
[0123] The window number generation module predicts the number of windows to be opened in the next working time period according to the historical business data of the same period.
[0124] Extract various historical data of the service hall window (the time when the customer arrives at the service hall, the time for waiting for the service, the time for leaving the service hall after completing the work, and the average time for the window staff to handle the business), apply time series analysis, and predict a certain period of time in the future The number of windows opened is calculated by using the theory of queuing theory to calculate the ...
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