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Service data analysis method and system

A technology for business data and analysis methods, applied in the field of business data analysis methods and systems, can solve problems such as low processing efficiency, weakened data analysis capabilities, and poor data processing effectiveness, and achieves the effect of reducing delays and improving processing capabilities.

Active Publication Date: 2017-01-04
CHINA MOBILE GRP FUJIAN CO LTD
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Problems solved by technology

[0004] However, the existing business data analysis methods need to store business data information first, and then extract data from the stored business data information for analysis, that is, the existing business data analysis methods belong to post-analysis based on pre-stored business data. The processing effectiveness is poor, the processing efficiency is low, and the ability to analyze data is weakened

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  • Service data analysis method and system

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Embodiment Construction

[0021] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the drawings in the embodiments of the present invention.

[0022] figure 1 It is a schematic flow chart of the business data analysis method in the embodiment of the present invention, refer to figure 1 As shown, the method includes:

[0023] S101: collect business data generated during terminal operation in real time;

[0024] It should be noted that, the business data analysis method provided by the embodiment of the present invention is applied in the operation process of the terminal, through the system from the business operation support system (BOSS, Business & Operation Support System), customer relationship management (CRM, Customer Relationship management) system and other systems The business data generated by the terminal during operation is collected in real time in the massive transaction log, so that it can be transmit...

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Abstract

An embodiment of the invention discloses a service data analysis method, which comprises the steps of: acquiring service data generated in the operation process of a terminal in real time; forwarding the acquired service data to a message queue; generating a transaction log according to the service data received by the message queue, and calculating a key performance indicator (KPI) parameter; constructing a dynamic service model according to the transaction log and the KPI parameter; and analyzing the service data according to the dynamic service model. Meanwhile, the embodiment of the invention further discloses a service data analysis system.

Description

technical field [0001] The present invention relates to the field of wireless communication, in particular to a service data analysis method and system. Background technique [0002] With the continuous development of mobile communications, how to analyze service data, improve the quality of service data, and meet users' requirements for service diversity and high reliability have become problems that operators need to solve. [0003] The existing methods for analyzing business data are: summarizing all business data information and storing it in a relational database; The business data information is extracted to realize the analysis of business data. [0004] However, the existing business data analysis methods need to store business data information first, and then extract data from the stored business data information for analysis, that is, the existing business data analysis methods belong to post-analysis based on pre-stored business data. The processing effectivenes...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W24/00H04W24/02
CPCH04W24/00H04W24/02
Inventor 陈翔宇彭家华林志云
Owner CHINA MOBILE GRP FUJIAN CO LTD