Computer fault management method and apparatus

A fault management and computer technology, applied in the computer field, can solve problems such as complex relative faults, inability to determine fault crises, low troubleshooting efficiency, etc., to achieve the effect of improving user experience

Inactive Publication Date: 2017-02-08
ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In order to ensure non-unexpected downtime and uninterrupted service of the business, multi-machine hot backup or cluster solutions are generally adopted, but often many core services cannot meet the higher needs of the business
Looking at several major server and storage manufacturers, the troubleshooting of the system is still at the stage of replacing hardware modules to troubleshoot the fault. breakdown crisis

Method used

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  • Computer fault management method and apparatus
  • Computer fault management method and apparatus
  • Computer fault management method and apparatus

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specific Embodiment approach

[0072] As a specific implementation, the embodiment of the present application may also include:

[0073] The storage module is used for storing the type of the diagnosed fault information, the fault processing method and the cause of the fault correspondingly in the fault database after finding the fault handling method corresponding to the type of the fault information.

[0074] The computer fault management device provided by the present invention acquires fault information of computer sub-modules in real time; extracts and analyzes the fault information to diagnose the type of fault information; calls the pre-established rule database to search for the fault information corresponding to the type of fault information Troubleshooting method; perform corresponding configuration operations according to the troubleshooting method. The computer fault management device provided by the present invention can realize automatic collection and summary of computer fault information, fa...

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Abstract

The invention discloses a computer fault management method and apparatus. The method comprises the steps of obtaining fault information of a computer sub-module in real time; performing extraction and analysis on the fault information, and performing diagnosis on the type of the fault information; calling a pre-established rule database, and searching for a fault processing mode corresponding to the type of the fault information; and executing a corresponding configuration operation according to the fault processing mode. According to the computer fault management method and apparatus provided by the invention, the automatic collection of the computer fault information, the diagnosis of the fault and the fault-tolerance processing of the fault can be realized, so that the usage experience of users is improved.

Description

technical field [0001] The invention relates to the technical field of computers, in particular to a computer fault management method and device. Background technique [0002] At present, the requirements for high availability of the system are becoming more and more stringent, especially in key industries, such as finance, medical treatment, ticketing system, transportation and mobile Internet applications, which require shorter and shorter annual downtime of servers. In order to ensure non-unexpected downtime and uninterrupted service of the business, multi-machine hot backup or cluster solutions are generally adopted, but often many core services cannot meet the higher needs of the business. Looking at several major server and storage manufacturers, the troubleshooting of the system is still at the stage of replacing hardware modules to troubleshoot the fault. Malfunction crisis. [0003] In view of this, it is very necessary to provide a computer fault management metho...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/22
CPCG06F11/2273G06F11/2289
Inventor 闫晓峰
Owner ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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