Fault processing method and device, and fault influence surface analysis method and device

Abstract

The invention discloses a fault processing method and device, and a fault influence surface analysis method and device. The fault processing method comprises the steps of obtaining log information and determining that the log information contains first data used for detecting whether a system has a fault or not, and a second data used for analyzing a fault influence surface generated by fault occurrence; performing abnormal detection on the first data contained in the log information, and when it is determined that the system has the fault according to an abnormal detection result, searching for the second data corresponding to the first data; and according to the second data, determining a policy used for processing the fault, and by utilizing the policy, processing the fault. According to the fault processing method and device, and the fault influence surface analysis method and device, the data used for analyzing the fault influence surface generated by the fault occurrence can be quickly obtained, and then the fault is processed effectively according to the obtained fault influence surface, so that the fault processing efficiency is improved.

Description

technical field [0001] The present application relates to the technical field of Internet information processing, and in particular to a fault handling method and equipment for analyzing the impact surface of the fault. Background technique [0002] With the development of Internet technology, the establishment of Internet platforms has become more and more perfect, which has brought great convenience to people's production and life. However, once the Internet platform fails, it will have a certain impact on users / business. Therefore, analyzing the impact surface of a fault becomes an important basis for dealing with a fault. [0003] The so-called impact surface of a fault refers to the number of users / services that are affected when a fault occurs. [0004] After research and development, at present, there are mainly two ways to analyze the impact surface of a fault: [0005] The first method: when a failure occurs, access the server, query the log information in the se...

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Problems solved by technology

[0010] In view of this, the embodiment of the present application provides a method and device for troubleshooting and analyzing the impact surface of the fault, which is used to solve the problem of relatively low fault handling efficiency in the prior art due to defects in the way of analyzing the impact surface of the fault

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