Data processing method and device for conversation interaction system

A technology for interactive data and interactive systems, applied in the field of data processing methods and devices for dialogue interactive systems, can solve problems such as inconsistencies in the preface, impact of dialogue system user experience, and impact of questions and answers on user experience, so as to improve user experience , Guarantee the effect of dialogue interaction quality

Active Publication Date: 2017-06-13
BEIJING GUANGNIAN WUXIAN SCI & TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, for the retrieval model, the quality of questions and answers in its corpus will directly affect its user experience
If the quality of the corpus is not good, it is likely to cause problems in the interaction between the dialogue interaction system and the user, such as incongruity in the foreword or the output of copious answers that do not provide any information, which are fatal to the user experience of the dialogue system. influences

Method used

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  • Data processing method and device for conversation interaction system
  • Data processing method and device for conversation interaction system
  • Data processing method and device for conversation interaction system

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Experimental program
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Embodiment 1

[0037] figure 1 It shows a schematic flowchart of the implementation of the data processing method used in the dialog interaction system provided by this embodiment.

[0038] Such as figure 1 As shown, the data processing method provided by this embodiment first obtains the dialogue interaction data input by the user in step S101 and analyzes the dialogue interaction data, so as to obtain a set of candidate answers corresponding to the dialogue interaction data.

[0039] It should be noted that, in different embodiments of the present invention, the dialog interaction data input by the user acquired in step S101 of the method may be text data or voice data, and the present invention is not limited thereto.

[0040] After obtaining the candidate answer set corresponding to the dialogue interaction data, the method calculates the similarity between the dialogue interaction data and each question in the preset question answer set in step S102. Wherein, the correlation between t...

Embodiment 2

[0057] image 3 A schematic flowchart of the implementation of the data processing method for the dialog interaction system provided by this embodiment is output.

[0058] Such as image 3 As shown, the data processing method provided by this embodiment first obtains the dialogue interaction data input by the user in step S301 and analyzes the dialogue interaction data, so as to obtain the candidate answer set corresponding to the dialogue interaction data.

[0059] In step S302, the method calculates the similarity between the above dialogue interaction data and each question in the preset question answer set, and in step S303 determines the most similar question according to the similarity of each question (that is, the question answer set in the question answer set is the same as most similar problem to the dialog interaction data above).

[0060] After determining the most similar question, the method will obtain the answer of the most similar question from the above-men...

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PUM

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Abstract

Provided is a data processing method and device for a conversation interaction system. The data processing method comprises the steps that conversation interaction data input by a user is obtained and parsed to generate a candidate answer set corresponding to the conversation interaction data; the similarity of the conversation interaction data and all questions in a preset question answer set is calculated, the most similar questions are determined according to the similarity of the questions, and the relevancy of the questions in the preset question answer set and answers corresponding to the questions meets set high-relevancy standard; the answers of the most similar questions in the preset question answer set are obtained, the similarity of the answers of the most similar questions and the answers in a candidate answer set is calculated, and the answers having highest similarity in the candidate answer set are determined and output according to the similarity of the answers in the candidate answer set. According to the method, interaction information output and reply about its highest relevancy are ensured during conversation interaction by using the high-relevancy question answer set, the conversation interaction quality is ensured, and user experience in the conversation interaction process is improved.

Description

technical field [0001] The invention relates to the technical field of robots, in particular to a data processing method and device for a dialog interaction system. Background technique [0002] With the continuous development of science and technology, the introduction of information technology, computer technology and artificial intelligence technology, the research of robots has gradually gone out of the industrial field, and gradually expanded to the fields of medical care, health care, family, entertainment and service industries. And people's requirements for robots have also been upgraded from simple and repetitive mechanical actions to intelligent robots with anthropomorphic question-and-answer, autonomy, and interaction with other robots. Human-computer interaction has become an important factor in determining the development of intelligent robots. [0003] Robots usually use dialogue interaction systems to realize human-computer dialogue with users. The implementat...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/3329
Inventor 包强
Owner BEIJING GUANGNIAN WUXIAN SCI & TECH
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