Data processing method and device for conversation interaction system

A technology for interactive data and interactive systems, applied in the field of data processing methods and devices for dialogue interactive systems, can solve problems such as inconsistencies in the preface, impact of dialogue system user experience, and impact of questions and answers on user experience, so as to improve user experience , Guarantee the effect of dialogue interaction quality
CN106844587AActive Publication Date: 2017-06-13BEIJING GUANGNIAN WUXIAN SCI & TECH
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
BEIJING GUANGNIAN WUXIAN SCI & TECH
Publication Date
2017-06-13

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Abstract

Provided is a data processing method and device for a conversation interaction system. The data processing method comprises the steps that conversation interaction data input by a user is obtained and parsed to generate a candidate answer set corresponding to the conversation interaction data; the similarity of the conversation interaction data and all questions in a preset question answer set is calculated, the most similar questions are determined according to the similarity of the questions, and the relevancy of the questions in the preset question answer set and answers corresponding to the questions meets set high-relevancy standard; the answers of the most similar questions in the preset question answer set are obtained, the similarity of the answers of the most similar questions and the answers in a candidate answer set is calculated, and the answers having highest similarity in the candidate answer set are determined and output according to the similarity of the answers in the candidate answer set. According to the method, interaction information output and reply about its highest relevancy are ensured during conversation interaction by using the high-relevancy question answer set, the conversation interaction quality is ensured, and user experience in the conversation interaction process is improved.
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Description

technical field

[0001] The invention relates to the technical field of robots, in particular to a data processing method and device for a dialog interaction system. Background technique

[0002] With the continuous development of science and technology, the introduction of information technology, computer technology and artificial intelligence technology, the research of robots has gradually gone out of the industrial field, and gradually expanded to the fields of medical care, health care, family, entertainment and service industries. And people's requirements for robots have also been upgraded from simple and repetitive mechanical actions to intelligent robots with anthropomorphic question-and-answer, autonomy, and interaction with other robots. Human-computer interaction has become an important factor in determining the development of intelligent robots.

[0003] Robots usually use dialogue interaction systems to realize human-computer dialogue with users. The implementat...

Claims

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