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Answer providing method and apparatus

A technology of answers and retrieval methods, applied in the field of answer providing methods and devices, capable of solving problems such as poor user experience and low accuracy of answers

Active Publication Date: 2017-07-04
NETEASE (HANGZHOU) NETWORK CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In view of the low accuracy and poor user experience of the answers given to users based on questions about price increases in the prior art, the present invention provides a set of answer providing methods and devices, thereby improving the accuracy of answer feedback and user experience.

Method used

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Embodiment Construction

[0107] The principles and spirit of the present invention will now be described with reference to several exemplary embodiments. It should be understood that these embodiments are only given for those skilled in the art to better understand and implement the present invention, but not to limit the scope of the present invention in any way. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0108] As will be appreciated by those skilled in the art, embodiments of the present invention may be implemented as a system, apparatus, device, method or computer program product. Accordingly, the present disclosure may be embodied in entirely hardware, entirely software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0109] According to an embodiment of the present invention, an answer processing method and app...

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Abstract

The embodiment of the invention provides an answer providing method. The method comprises steps of receiving a question submitted by a user, extracting an entity node and an attribution node from the question, building a query chain corresponding to the question, retrieving an answer to the question in a pre-constructed knowledge graph according to the query chain corresponding to the question to designate the answer as an answer acquired according to a knowledge graph retrieval way to the question, and feeding back the answer acquired according to the knowledge graph retrieval way to the user. Possibility that an answer acquired via retrieval is the answer to the question submitted by the user can be improved to a certain degree, so accuracy of answers fed back to the user can be improved; and besides, the embodiment of the invention further provides an answer providing apparatus.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of automatic question answering, and more particularly, the embodiments of the present invention relate to an answer providing method and apparatus. Background technique [0002] This section is intended to provide a background or context for the embodiments of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] At present, there are some user intelligent question answering systems. The user inputs a question, and the intelligent question answering system uses a certain retrieval method to retrieve the answer to the question input by the user. [0004] The retrieval methods commonly used by the user intelligent question answering system are the retrieval method based on the search engine, the retrieval method based on the deep learning, the retrieval method based on the local question bank, an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06F17/27
CPCG06F16/3344G06F2216/03G06F40/284G06F40/289
Inventor 朱臻
Owner NETEASE (HANGZHOU) NETWORK CO LTD
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