Online enterprise exhibition hall explanation method

A technology for exhibition halls and enterprises, applied in the field of online explanations in enterprise exhibition halls, can solve problems such as failure to meet the requirements of enterprise exhibition hall explanations, and inability to quickly integrate knowledge, so as to increase publicity activity, improve high-tech capabilities, and improve customer experience.

Inactive Publication Date: 2017-09-01
中兴耀维科技江苏有限公司
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AI Technical Summary

Problems solved by technology

[0009] Traditional chat service robots are still lacking in technical platforms when making explanations for enterprise exhibition halls, and cannot quickly integrate knowledge. Simple queries alone cannot meet the requirements of enterprise exhibition hall explanations

Method used

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  • Online enterprise exhibition hall explanation method

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Embodiment Construction

[0029] The present invention will be further described below in combination with specific embodiments.

[0030] refer to figure 1 , an online explanation method for an enterprise exhibition hall, comprising the following steps:

[0031] Step 1: The system needs to pre-set the startup mode of the intelligent robot explanation, the wireless communication system needs to be established in advance, and the specific explanation point needs to be established in advance; the self-learning database of the enterprise exhibition hall needs to be established in advance; the explanation opening mode means that the opening device is set in advance at the entrance of the exhibition hall, The intelligent robot can be notified to open the exhibition hall to explain. According to customer needs, infrared induction, remote control manual or cloud can be selected to open the robot through camera observation; the intelligent robot communicates with the cloud artificial intelligence comprehensive ...

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Abstract

The invention discloses an online enterprise exhibition hall explanation method. The method comprises steps that step 1, a system is required to preset an explanation start mode of an intelligent robot, a wireless communication system is needed to pre-establish, and concrete explanation points are positioned; step 2, when clients enters an exhibition hall, the intelligent robot is notified through infrared induction to start an exhibition hall explanation mode; step 3, the clients are led by the intelligent robot to a first explanation point according to the preset explanation mode, and explanation content of the point is called from a cloud self-learning database for explanation; and step 4, if the clients want to stop present positioning explanation and want to directly jump to explanation of an Nth product, and the intelligent robot can confirm with the client for the next explanation point. The method is advantaged in that human eye balls are attracted, high science and technology capability of enterprises is improved, manpower can be saved, client experience is improved, and 24-hour uninterrupted service is realized.

Description

technical field [0001] The invention relates to the technical field of explaining systems, in particular to an online explaining method for an enterprise exhibition hall. Background technique [0002] The company's showroom explanations have always been used in the tradition that customer service personnel lead customers to explain functions, technologies, product features, and application solutions before displaying models or physical objects of screens, equipment, products, and solutions. [0003] With the development and progress of science and technology, the video announcement system, 3D display system and the recently appeared intelligent response system have been gradually added. There are portable audio devices in the museum exhibition hall, which can explain relevant content according to the identification points where customers walk. [0004] Intelligent response system is a new thing in recent years, there are two kinds of online and offline. The offline intelli...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06N3/00
CPCG06N3/008
Inventor 张丽李泊辰赵云龙
Owner 中兴耀维科技江苏有限公司
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