Automatic construction device and method for knowledge base of chatting robot

A chat robot and automatic construction technology, applied in the field of chat robot knowledge base automatic construction device, can solve the problem that the chat robot knowledge base consumes a lot of manpower and material resources

Inactive Publication Date: 2017-09-05
PHICOMM (SHANGHAI) CO LTD
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  • Abstract
  • Description
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  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of the above problems, the present invention provides a chat robot knowledge base automatic construction device and method thereof, which e

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  • Automatic construction device and method for knowledge base of chatting robot
  • Automatic construction device and method for knowledge base of chatting robot
  • Automatic construction device and method for knowledge base of chatting robot

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Embodiment Construction

[0060] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the specific implementation manners of the present invention will be described below with reference to the accompanying drawings. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention, and those skilled in the art can obtain other accompanying drawings based on these drawings and obtain other implementations.

[0061] Such as figure 1 Shown is a schematic diagram of an embodiment of a chat robot knowledge base automatic construction device 100 in the present invention, as can be seen from the figure, the knowledge base automatic construction device 100 includes: a corpus acquisition module 110, a corpus classification module 120 and a corpus storage module 130, wherein the corpus classification module 120 is connected to the corpus acquisition module 110 and the corpus storage module 130...

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Abstract

The invention provides an automatic construction device and method for a knowledge base of a chatting robot. The automatic construction device for the knowledge base comprises a corpus acquiring module, a corpus classifying module and a corpus storing module, wherein the corpus acquiring module is used for acquiring a raw corpus which comprises a plurality of sentences; the corpus classifying module is used for classifying the raw corpus acquired by the corpus acquiring module according to a preset rule to obtain secondary corpuses corresponding to various classes; and the corpus storing module is used for storing the secondary corpuses corresponding to the various classes into the corresponding storage regions in the knowledge base according to the classifying result of the corpus classifying module. The acquired raw corpus is classified automatically through the corpus classifying module, the classified secondary corpuses are stored into the storage regions of the corresponding classes, the raw corpus does not need to be classified manually, labors and materials are greatly reduced, and the establishment efficiency of the knowledge base is improved.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, in particular to a chat robot knowledge base automatic construction device and method thereof. Background technique [0002] Nowadays, various industries need to undertake more and more user consultation / feedback solutions, such as after-sales or customer service in the Internet industry. With the explosive growth of the number of users, it is no longer possible to use manual methods to answer all user inquiries one by one. In addition, most of the user's questions are concentrated on certain specific knowledge points, and manual responses are often repeated. It is a serious waste of manpower, so chatbots based on customer service emerge as the times require to assist humans in answering questions. [0003] ALICE (Artificial Linguistic Internet Computer Entity) is an English automatic chat robot implemented based on rules by Professor Richard in the United States. Its knowledge b...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06F17/27
CPCG06F16/3329G06F16/353G06F16/374G06F40/284
Inventor 袁浩
Owner PHICOMM (SHANGHAI) CO LTD
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