An intelligent voice dialogue data operation analysis method

An intelligent voice and data technology, applied in the direction of electronic digital data processing, text database query, special data processing applications, etc., can solve problems such as continuous improvement of unfavorable speech skills, unfavorable improvement of intelligent language robot dialogue efficiency, etc., and achieve fast feedback speed , the effect of improving work efficiency
CN109710503APending Publication Date: 2019-05-03浙江百应科技有限公司
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
浙江百应科技有限公司
Publication Date
2019-05-03

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Abstract

The invention discloses an intelligent voice dialogue data operation analysis method. The method comprises the steps that an intelligent voice dialogue system sends intelligent voice dialogue data ofeach round to a message queue; the message queue sets a theme Topic, and the message queue sends intelligent voice conversation data to the set theme Topic; the data center subscribes to the theme Topic to obtain intelligent voice conversation data under the theme Topic; a real-time statistics engine in the data center counts the hit times of each branch of the robot speech and the hit times of the knowledge base in the intelligent speech dialogue data in real time, and synchronously updates the statistics data into the database; and the statistical data in the database is fed back to the intelligent voice dialogue system through a preset API after being subjected to data aggregation. The digitalized speech hit rate of the intelligent speech robot facilitates subsequent optimization of speech of the intelligent speech robot.
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Description

technical field

[0001] The invention relates to the field of intelligent voice dialogue, in particular to a method for analyzing intelligent voice dialogue data operation. Background technique

[0002] With the rapid development of computer and artificial intelligence technology, intelligent voice dialogue has been widely developed and applied, intelligent robots have increasingly entered people's life and work, and the application field of robots in life and work is becoming more and more Widely, the era of intelligent robots is coming, and a large number of them are widely used in society.

[0003] At present, ASR (Real-time Speech Recognition) and NLP (Natural Language Understanding) can be used to realize real-time understanding of human voice and language by machines, conduct AI intelligent communication in customer service, sales and other scenarios, and conduct large-scale corpus training on human voice language. Under this condition, a recognition model with better ...

Claims

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