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Consumption service method and consumption service device

A technology of a service method and a service device, which is applied in the field of consumer service methods and devices, and can solve problems such as the inability to protect the interests of merchants

Inactive Publication Date: 2017-09-08
HANGZHOU NAJIE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of this, the purpose of the present invention is to provide a consumer service method and device to alleviate the problem in the prior art that the interests of merchants cannot be protected while improving the shopping experience of consumers

Method used

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  • Consumption service method and consumption service device
  • Consumption service method and consumption service device
  • Consumption service method and consumption service device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0056] The consumption service method provided by the present invention can be applied to various online shopping platforms. During the process of browsing the commodity display webpage, the consumer can submit a service experience request and apply for offline commodity consumption experience, so as to fully understand the quality of online commodities situations, such as trying to eat, try on or try out, and then decide whether to buy. At the same time, consumers who have purchased products can provide offline consumption services corresponding to the products to guide other consumers to consume.

[0057] figure 1 A schematic flowchart of a method for consuming services provided by an embodiment of the present invention is shown. Such as figure 1 As shown, the consumer service method includes:

[0058] Step S101, receiving a service experience request sent by a service experience terminal.

[0059] Wherein, the above-mentioned service experience terminal is a client term...

Embodiment 2

[0086] image 3 A schematic structural diagram of a consumer service device provided by an embodiment of the present invention is shown. Such as image 3 As shown, the consumer service device includes:

[0087] The request receiving module 11 is configured to receive a service experience request sent by a service experience terminal, wherein the service experience terminal is a client terminal for experiencing consumption services;

[0088] A terminal determining module 12, configured to determine a service providing terminal according to the above service experience request, personal shopping information and service intention information corresponding to each customer terminal, wherein the service providing terminal is a customer terminal providing consumption services;

[0089] The first receiving module 13 is configured to receive the certification information sent by the service providing terminal and the purchase information sent by the service experience terminal;

[...

Embodiment 3

[0107] Figure 4 A schematic structural diagram of a consumer server provided by an embodiment of the present invention is shown. Such as Figure 4 As shown, the consumption server 100 includes: a processor 40, a memory 41, a bus 42 and a communication interface 43, the processor 40, the communication interface 43 and the memory 41 are connected through the bus 42; the processor 40 is used to execute the memory stored in the memory 41 executable modules, such as computer programs.

[0108] Wherein, the memory 41 may include a high-speed random access memory (RAM: Random Access Memory), and may also include a non-volatile memory (non-volatile memory), such as at least one disk memory. The communication connection between the system network element and at least one other network element is realized through at least one communication interface 43 (which may be wired or wireless), and the Internet, wide area network, local network, metropolitan area network, etc. can be used.

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PUM

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Abstract

The invention provides a consumption service method and a consumption service device. The consumption service method comprises the steps of receiving a service experience request which is transmitted from a service experience terminal, wherein the service experience terminal is a client terminal which experiences a consumption service; determining a service providing terminal according to the service experience request, the personal shopping information and the service intention information which correspond with each client terminal, wherein the service providing terminal is the client terminal which supplies a consumption service; receiving proving information which is transmitted by the service providing terminal and purchasing information which is transmitted from the service experience terminal; and determining successful purchasing guiding of the service providing terminal according to the proving information and the purchasing information. The consumption service method and the consumption service device according to the invention alleviate a problem of incapability of improving user experience of a consumer and ensuring benefit of a seller in prior art.

Description

technical field [0001] The invention relates to the technical field of electronic commerce, in particular to a method and device for consumer services. Background technique [0002] With the rapid development of e-commerce today, there are more and more channels for users to purchase goods, and online shopping and on-site shopping have become the two mainstreams. Although on-site shopping (such as shopping malls, supermarkets, convenience stores, etc.) can guarantee the authenticity and reliability of the purchased goods, consumers need to arrange time to visit the scene when purchasing goods in shopping malls, supermarkets, and convenience stores. Need to wait in line for checkout, and no matter the weight of the goods, you need to carry them home by yourself. This is contrary to the efficient and fast living needs that people pursue in today's society, so more and more people choose online shopping. [0003] E-commerce platforms provide consumers with convenience, but on...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06Q30/06
CPCG06Q30/0213G06Q30/0601G06Q30/0635
Inventor 何江
Owner HANGZHOU NAJIE TECH CO LTD