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Anomaly processing method and apparatus of ticket printing machine

An exception handling and ticketing machine technology, applied in ticket printing machines, ticketing equipment, instruments, etc., can solve the problems of low efficiency of ticketing machines, abnormal inability of ticketing machines to print tickets, etc., and achieve the effect of improving efficiency

Inactive Publication Date: 2017-11-17
BEIJING WEIYING TIMES TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Since there are many hardware components and software components in the ticket printing machine, once there is a hardware or software abnormality, it may cause the ticket printing machine to be unable to print tickets abnormally.
However, since shopping malls, movie theaters and other places generally do not have specialized technicians to maintain the ticket printing machine, it is difficult to detect the abnormality of the ticket printing machine in time and deal with it accordingly, resulting in low efficiency in handling the ticket printing machine abnormality

Method used

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  • Anomaly processing method and apparatus of ticket printing machine

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Embodiment Construction

[0055] The abnormality handling method, device and system of the ticket printing machine in the embodiment of the present application are suitable for monitoring the abnormality of the ticket printing machine, and reporting the abnormal situation to the server maintaining the ticket printing machine in time, so as to improve the efficiency of finding and processing the abnormality.

[0056] In order to facilitate understanding, an application scenario applicable to the solution of the embodiment of the present application is firstly introduced, such as figure 1 shown. exist figure 1 The application scenarios include:

[0057] A ticket printing machine 101, a server 102 and a terminal 103.

[0058]Wherein, the ticket printing machine 101 can establish a communication connection with the server 102 through the network; the terminal 103 can also establish a connection with the server 102 through the network.

[0059] The terminal 103 may be the terminal where the maintenance p...

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Abstract

The application provides an anomaly processing method and apparatus of a ticket printing machine. The method includes: the operation condition of the ticket printing machine is monitored, and when the abnormal condition of the ticket printing machine is detected, abnormal condition information of the ticket printing machine is obtained, and an anomaly notification is sent to a server, wherein the anomaly notification carries the abnormal condition information of the ticket printing machine; and correspondingly, the server determines target personnel for processing the anomaly of the ticket printing machine in response to the anomaly notification and sends an anomaly alarm instruction to a terminal of the target personnel so that the target personnel processes the abnormal condition of the ticket printing machine according to the abnormal condition information. According to the scheme, the abnormal condition of the ticket printing machine can be discovered in time, the anomaly of the ticket printing machine can be processed in time, and the efficiency for anomaly processing of the ticket printing machine is improved.

Description

technical field [0001] The present application relates to the technical field of ticket printing, and in particular to a method and device for handling abnormalities of ticket printing machines. Background technique [0002] Ticket printing machines with the function of printing bills have been widely used in shopping malls, movie theaters, gas stations and other places. For example, after a ticket printing machine for printing movie tickets is installed in a movie theater, automatic ticket sales can be realized through the ticket printing machine, or printed movie tickets can be output by scanning the QR code of the purchased ticket in the user terminal. [0003] Since there are many hardware components and software components in the ticket printing machine, once a hardware or software abnormality occurs, it may cause the ticket printing machine to be unable to print tickets abnormally. However, since shopping malls, movie theaters and other places generally do not have sp...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07B1/00
CPCG07B1/00
Inventor 靳功
Owner BEIJING WEIYING TIMES TECH CO LTD
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