A logistics crowdsourcing distribution order screening method and device
A crowdsourcing and order technology, applied in the field of logistics crowdsourcing distribution order screening methods and devices, can solve problems such as affecting customer experience
Active Publication Date: 2021-05-25
BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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[0004] However, the disadvantage of this logistics distribution method is that the rules for selecting crowdsourcing logistics orders are relatively simple, so the selected orders may not be optimal, so it is very likely to affect the customer experience of people who are sensitive to the quality of delivery services
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[0023] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention more clear, the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.
[0024] Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure may be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.
[0025] Such as figure 1 As shown, it is a flow chart of a logistics crowdsourcing order screening method provided by the present invention, the method includes:
[0026] Step S101: Obtain the order in...
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The present invention provides a method and device for screening logistics crowdsourcing delivery orders. The method includes: obtaining the order information of the order to be delivered and the order quantity of the order to be delivered; Orders and order quantity; Calculate the customer’s sensitivity to delivery service quality based on the orders that can be crowdsourced; calculate the service quality of each crowdsourcer based on the information of all crowdsourcers; calculate the service quality of online crowdsourcers The maximum delivery capacity of crowdsourcing personnel; calculate the self-operated delivery capacity of the delivery personnel according to the information of the delivery personnel present on duty; calculate the order increment according to the order quantity and self-operated delivery capacity, and deliver according to the matching delivery method. The present invention can automatically screen out the optimal orders that meet crowdsourcing delivery from the business system and assign them to crowdsourcing for delivery. This method can ensure that user experience is not reduced, customer complaints are reduced, and customers' pleasant shopping experience is ensured.
Description
technical field [0001] The invention relates to the field of logistics distribution and computer software, in particular to a method and device for screening logistics crowdsourcing distribution orders. Background technique [0002] The employees of JD Logistics are all JD employees, with high controllability and high professionalism, so the delivery service provided is relatively high-quality; the employees of crowdsourcing distribution are social labor, not JD employees, and the overall average controllability and professionalism Relatively low, so the delivery service quality is lower than that of JD Logistics. When Jingdong Mall conducts promotions, the order volume will increase suddenly. For example, when encountering store celebration promotions, the average daily delivery order volume will be double or even triple the usual amount. When engaging in promotional activities, it is necessary to use crowdsourcing to solve the last mile delivery problem of orders that exc...
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IPC IPC(8): G06Q10/08G06Q30/06
CPCG06Q10/083G06Q30/0635G06Q10/08
Inventor 李鹏涛曾李发
Owner BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD