Information inquiry method and system
A technology for information query and information manipulation, applied in the field of communication, can solve problems such as complex business processes, time-consuming users to obtain expected data, low business processing efficiency, etc., to achieve the effect of improving business process completion, realizing integration, and solving manual repetitive operations
Active Publication Date: 2018-03-13
CHINA MOBILE GRP GUANGDONG CO LTD +1
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Problems solved by technology
[0004] 1. A demand query may be dispersed in different menus of NGBOSS. Users need to switch queries in multiple different menus and manually summarize them to obtain their desired data; this makes it time-consuming for users to obtain desired data;
[0005] 2. A demand query has certain functional restrictions on NGBOSS
[0006] 3. Some business processes are relatively complicated. When users accept business, they need to accept the business separately in multiple menus, and also need to follow the fixed existing process of NGBOSS to carry out step-by-step acceptance
[0007] The shortcomings of the above-mentioned business processing and query methods are: first, users need to switch between multiple menus and manually summarize the desired data to obtain their desired data, which makes it time-consuming for users to obtain desired data; On the other hand, the existing technical solutions do not integrate all the handling processes. If users are not familiar with the process, the efficiency of business handling is relatively low; It cannot be realized through the requirements of the provincial system, or the realization efficiency cannot meet the requirements of the prefectures and cities
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[0037] Various embodiments of the present invention are proposed based on NGBOSS business processing or business query in the prior art. Specifically, through the existing NGBOSS, the client query service may be dispersed into multiple different menus. For example, when the business hall settles after get off work, the salesperson needs to use five menus at the same time, namely: Expense Summary, Expense Details, Resource Details, Bank Incoming Log, and Accounts Receivable Summary, etc. That is to say, the salesperson needs to manually open the above five menus. The corresponding query results can only be obtained by performing query operations on the menu; NGBOSS responds to the above query operations through the corresponding five menu pages. For another example, when accepting logs, NGBOSS can only query for three days at a time, and audits often require half a month or even a month of data, so the auditors need to divide into many queries and finally manually summarize the ...
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The embodiment of the invention discloses an information inquiry method and system. The method comprises the steps: obtaining a first operation request, wherein the first operation request comprises at least two pieces of operation information corresponding to at least two operation modules; analyzing the first operation request, obtaining at least two second operation requests corresponding to atleast two pieces of operation information, and transmitting the second operation requests to an NGBOSS server; obtaining at least two inquiry results which are transmitted by the NGBOSS server and are corresponding to the second operation requests; integrating the inquiry results, and outputting at least two integrated inquiry results.
Description
technical field [0001] The invention relates to communication technology, in particular to an information query method and system. Background technique [0002] Next Generation Business Operation Support System (NGBOSS, Next Generation Business Operation Support System) is the general term for the business operation support network proposed by China Mobile, including the existing business operation support system (BOSS), customer service, channel management, business analysis, and BOSS network management system , data service management platform (DSMP) system, disaster recovery, security and other business support system (BSS, Business Support System) related systems. [0003] The existing NGBOSS business handling and query methods mainly include the following: [0004] 1. A demand query may be dispersed in different menus of NGBOSS. Users need to switch queries in multiple different menus and manually summarize them to obtain their desired data; this makes it time-consumin...
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IPC IPC(8): H04L29/08
CPCH04L67/566H04L67/567
Inventor 张惠敏周实奇王钦洲陈晓冰肖伟吉
Owner CHINA MOBILE GRP GUANGDONG CO LTD