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Internet of Things terminal fault processing method and system, and Internet of Things platform

A fault handling method and IoT terminal technology, which is applied in the field of IoT, can solve problems such as prolonged fault repair time of IoT terminal and low availability of IoT, and achieve the effects of shortening fault repair time, saving maintenance cost, and improving availability

Inactive Publication Date: 2018-03-16
江苏卓尔美物联科技股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, manual handling by maintenance personnel leads to longer repair time for IoT terminal failures, resulting in lower availability of the entire IoT

Method used

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  • Internet of Things terminal fault processing method and system, and Internet of Things platform
  • Internet of Things terminal fault processing method and system, and Internet of Things platform
  • Internet of Things terminal fault processing method and system, and Internet of Things platform

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Embodiment Construction

[0019] In order to make the purpose, technical solutions and advantages of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are the Some, but not all, embodiments are invented. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0020] figure 1 It is a schematic flow chart of an embodiment of the IoT terminal fault handling method of the present invention, as figure 1 As shown, the fault handling method of the IoT terminal in this embodiment is as follows.

[0021] 101. Receive a fault instruction sent by an Internet of Things terminal, where the fault instruction includes keywords of fault informatio...

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PUM

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Abstract

The invention discloses an Internet of Things terminal fault processing method and system, and an Internet of Things platform. The Internet of Things terminal fault processing method comprises the following steps: receiving a fault instruction sent by an Internet of Things terminal, wherein the fault instruction comprises a keyword of fault information; obtaining fault information of the Internetof Things terminal according to the keyword of the fault information, and searching a solution of the fault information; and sending the solution to the Internet of Things terminal. By adoption of themethod, the fault restoration time is shortened, the maintenance cost of the Internet of Things system is reduced, and the availability of the whole Internet of Things is improved.

Description

technical field [0001] The present invention relates to the Internet of Things technology, in particular to a method for processing an Internet of Things terminal failure, an Internet of Things platform and a system. Background technique [0002] With the continuous development of Internet of Things applications, the frequency of use of Internet of Things terminals is also increasing, which will put forward relatively high requirements for the continuous workability of Internet of Things terminals. The Internet of Things terminal in practical applications often breaks down, so maintenance personnel are required to repair the failure of the Internet of Things terminal in the shortest time. [0003] At present, when an IoT terminal fails, the IoT terminal will send an instruction identifying fault information to the IoT platform, so that maintenance personnel can know the location of the IoT terminal failure in a timely manner and facilitate the processing of the above-mention...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L29/08
CPCH04L41/04H04L41/0654H04L67/12
Inventor 蒋名磊
Owner 江苏卓尔美物联科技股份有限公司