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Method for marking marketing calls by means of semantic mining algorithm and system for governing marketing calls

A semantic mining and telephony technology, applied in the field of telecommunications, can solve the problem of not being able to identify the type of the phone and achieve the effect of accurate interception

Active Publication Date: 2018-06-12
ZHEJIANG PONSHINE INFORMATION TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] Aiming at the above-mentioned technical problems existing in the prior art, the present invention provides a method for identifying marketing calls using a semantic mining algorithm and a system for managing marketing calls. The present invention uses a machine learning algorithm to perform semantic understanding and mining on the marketing call tags marked by users , to integrate and classify the labels, and then realize the precise classification and disposal of marketing calls, so as to solve the defect that the existing technology cannot prepare and identify the types of calls, so as to achieve the effect of precise interception of marketing calls

Method used

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  • Method for marking marketing calls by means of semantic mining algorithm and system for governing marketing calls
  • Method for marking marketing calls by means of semantic mining algorithm and system for governing marketing calls

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Embodiment 1

[0044] This example figure 1 , figure 2 , image 3 , Figure 4 , Figure 7 As shown, this embodiment describes a method for identifying marketing calls using a semantic mining algorithm, and the specific operation process is as follows:

[0045] S1. Divide the labels of the phones into different types;

[0046] According to the business and daily life habits, the labels of the phone are divided into N types, such as taxi, fraud, financial, sales, etc., and labels with different writing or pronunciation or pronunciation but the same meaning are classified into the same category. Labels with different writing or pronunciation or pronunciation and meaning are classified into other categories.

[0047] The sources of label classification are divided into the following three categories:

[0048] ① The existing classification of marketing calls comes from the classification of Internet software and mobile terminals.

[0049] For example: 360 Mobile Guardian divides the types of marketing ca...

Embodiment 2

[0096] Such as Figure 5 , Image 6 As shown, this embodiment also includes a scheme for creating a new category category on the basis of the foregoing embodiment 1. This embodiment describes the use of a semantic mining algorithm to establish a new category for tags belonging to an unknown category library. The specific scheme is as follows Show:

[0097] Such as Figure 5 As shown, C5. According to the classification model obtained in Example 1, if the probability value of the output tag of the classification model belonging to each existing category is less than or equal to the threshold, the tag is added to the unknown classification database.

[0098] Such as Image 6 What is described is specifically the processing of tags in the unknown classification library.

[0099] D1. Sorting out the labels of the unknown category library and the corresponding word vectors;

[0100] D2. Perform similarity analysis on the word vectors of all tags in the library;

[0101] D3. Extracting the s...

Embodiment 3

[0111] Such as Figure 8 , Picture 9 , Picture 10 As shown, this embodiment is based on the method of using semantic mining algorithm to identify marketing calls. According to the above embodiment, the category to which each tag belongs is obtained. This embodiment selects to block certain types of calls, and provides a method for using semantic mining Algorithmic management system of marketing calls.

[0112] This embodiment requires the user to register on the marketing call classification interception platform and set the type of calls that need to be intercepted, see Figure 8 . The scope of business acceptance includes all telecommunications, China Unicom and mobile phones. For specific business acceptance procedures, see Picture 9 . The communication network intercepts certain types of marketing calls. The specific scheme is as follows:

[0113] Setting module to set the type of intercepted calls;

[0114] 101: The called user registers on the marketing call classification...

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Abstract

The invention discloses a method for marking marketing calls by means of a semantic mining algorithm and a system for governing the marketing calls. The method for marking the marketing calls by meansof a semantic mining algorithm method for marking the marketing calls by means of the semantic mining algorithm particularly comprises the steps that S1, labels of calls are divided into different types; S2, a dictionary base is built, wherein the dictionary base comprises word vectors corresponding to the labels; S3, the labels, belonging to the same type, in the dictionary base are extracted, and a layer of training sample is formed; S4, training is conducted by means of multiple layers of training samples, and a classification model is obtained; S5, according to the classification model, the types to which the word vectors in the dictionary base belong are marked. The invention further discloses the system for governing the marketing calls by means of the semantic mining algorithm. According to the method for marking the marketing calls by means of the semantic mining algorithm and the system for governing the marketing calls, the marketing calls can be accurately classified, a user can independently select the types of the incoming calls, and the purpose of precisely intercepting the marketing calls is achieved.

Description

Technical field [0001] The invention belongs to the field of telecommunications technology, and in particular relates to a method for identifying marketing calls using a semantic mining algorithm and a system for managing marketing calls. Background technique [0002] It is understood that telemarketing has become the main marketing model in the real estate, financial management, education and training industries, and the business volume brought by telemarketing accounts for nearly two-thirds. In other words, telemarketing has its own soil, and some citizens This information is also needed. As a special type of harassment calls, marketing calls cannot simply be intercepted or shut down. According to statistics from TouchPal, since 2016, marketing calls have surpassed other types and become the most important type of harassment for mobile phone users. [0003] At present, there are many softwares available for phone marking, such as 360 Mobile Guard, Tencent Mobile Manager, Baidu M...

Claims

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Application Information

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IPC IPC(8): G06F17/27G06F17/30
CPCG06F16/355G06F16/374G06F40/284G06F2216/03
Inventor 陈晓莉林建洪徐菁徐佳丽聂宜君刘亭
Owner ZHEJIANG PONSHINE INFORMATION TECH CO LTD
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