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Fusion method of single dialogue and multiple dialogues

A fusion method and single-round technology, applied in the field of artificial intelligence interaction, can solve problems such as large number of dialogues, influence on user experience, and insufficient flexibility of scene models, and achieve the effect of solving variable needs

Inactive Publication Date: 2018-06-29
SHANDONG SYNTHESIS ELECTRONICS TECH
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AI Technical Summary

Problems solved by technology

Due to the insufficient flexibility of the scene model, there may be too many dialogues on a certain topic, which seriously affects the user experience

Method used

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  • Fusion method of single dialogue and multiple dialogues

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Embodiment 1

[0021] This embodiment discloses a single-round dialogue and multi-round dialogue fusion method, including the following steps:

[0022] S01), acquiring user multimodal input information;

[0023] In this embodiment, the input information includes but not limited to voice, text, and touch actions.

[0024] When obtaining multi-modal user input information, use the predefined action instruction set to convert touch screen operations into text information, or use offline or cloud-based speech recognition technology to convert voice files into natural language text, or directly accept user input Text information; and the input module supports simultaneous entry of multimodal data. Among them, touch screen operation has the highest priority, followed by voice input priority, and text input priority is the lowest.

[0025] S02), performing entity information extraction and structured slicing processing on the input information to obtain structured text information;

[0026] Base...

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Abstract

The invention discloses a fusion method of single dialogue and multiple dialogues. The method can adaptively judge dialogue business types and automatically calls corresponding dialogue modes, the round number of the dialogues is decreased within an error allowed range, and special requirements and temporary requirements of users are met. The single dialogue and the multiple dialogues are fused, answers meeting user intentions or leading questions are given in real time according to real intentions of user dialogues, excessive round number of dialogues of some topic caused by insufficient flexibility of scene models is avoided, user experience cannot be severely affected, and variable requirements of the users can be rapidly met without affecting questions and answers of stable requirements when the special requirements of the users appear and the requirements are temporarily changed.

Description

technical field [0001] The invention relates to a fusion method of single-round dialogue and multi-round dialogue, belonging to the field of artificial intelligence interaction. Background technique [0002] The intelligent human-computer interaction system needs to have the ability of single-round dialogue and multi-round dialogue. Single-round dialogue is used to solve non-business simple Q&A consultation problems; multi-round dialogue can solve deep and complex business problems. However, in most human-computer interaction systems, the single-turn dialogue system and the multi-turn dialogue system are often isolated, and there is often a phenomenon that the single-turn dialogue is not intelligent enough and the multi-turn dialogue is sometimes too complicated. In real scenarios, it often happens that users cannot perform extended Q&A on the same scene during a single round of dialogue. Similarly, during multiple rounds of dialogue, users suddenly decide to end the dialogu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06F3/0488G06F3/16G06N99/00G06F17/27
CPCG06F3/0488G06F3/167G06F16/3329G06F40/284G06F40/30G06N20/00
Inventor 孙涛许野平李民瞿晨非
Owner SHANDONG SYNTHESIS ELECTRONICS TECH
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