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Information display method and device

A display device and a technology for identifying information, which is applied in the field of information processing, can solve problems such as low business processing efficiency, and achieve the effect of improving business processing efficiency

Active Publication Date: 2020-12-18
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide an information display method and device, aiming to solve the technical problem of low efficiency of existing business processing

Method used

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  • Information display method and device

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Embodiment Construction

[0046] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0047] The invention provides an information display method.

[0048] refer to figure 1 , figure 1 It is a schematic flowchart of the first embodiment of the information presentation method of the present invention.

[0049] In this embodiment, the information presentation method includes:

[0050] Step S10, when a login request of a preset account is detected, obtain a display request corresponding to the preset account;

[0051] Step S20, extracting the identification information in the presentation request, and determining a prompt template corresponding to the login request according to the identification information;

[0052] When a login request of a default account is detected, a display request corresponding to the default account is acquired. It should be noted that when a login request of the default ac...

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PUM

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Abstract

The invention discloses an information display method, and the method comprises the steps: obtaining a display request corresponding to a preset account when a login request of the preset account is detected; extracting the identification information in the display request, and determining prompt word templates corresponding to the login request according to the identification information; determining a processing states of events corresponding to the prompt word templates, wherein different events are corresponding to different prompt word templates; and displaying the prompt words corresponding to the prompt word templates according to the processing states of the events. The invention also discloses an information display device. According to the invention, the method and device displaythe prompt words corresponding to the preset account when a user logs in the preset account, and enable the user to know the states of to-be-handled events according to the displayed prompt words, and improve the business handling efficiency.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to an information display method and device. Background technique [0002] In the service industry, such as banking, insurance and other industries, in the process of service personnel handling business for customers, it is often encountered that service personnel are replaced, that is, the service personnel serving the same customer twice before and after are not the same person. Personnel do not understand customer information, which will lead to cumbersome business processes for customers in the process of handling business. Moreover, in the process of replacing service personnel, some matters that should be handled for users will not be handled in time due to poor work handover, resulting in customer losses and low business efficiency. Contents of the invention [0003] The main purpose of the present invention is to provide an information display metho...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/10G06Q40/02G06Q40/08
CPCG06Q10/10G06Q40/02G06Q40/08
Inventor 沈楚杰黄志辉
Owner PING AN TECH (SHENZHEN) CO LTD