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Intelligent queuing system

A queuing system and intelligent technology, applied in inspection devices, instruments, time registers, etc., can solve problems such as wasting time and physical strength, achieve the effect of reducing empty numbers, reducing waiting time, and improving processing efficiency

Inactive Publication Date: 2008-03-26
王丽婵
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

But the traditional long queue is very painful for customers, especially the waste of time and energy

Method used

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  • Intelligent queuing system

Examples

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Embodiment Construction

[0018] The present invention will be further described below in conjunction with accompanying drawing and preferred embodiment:

[0019] As shown in the accompanying drawing, the queuing card (1) includes an electronic tag, the number-taking machine (3) has a built-in reader (2), and the detection device (4) is equipped with a reader (5), and their working frequency is: 13.56Mhz ±7Khz.

[0020] The queuing card (1) is held by the customer, and it is specially used for queuing and taking numbers on occasions supporting this system. It can be used repeatedly, and can be read and written. It stores a unique card number and basic customer information (including name, mobile phone number, etc.). The card number of the queuing card (1) is also obviously printed on the surface of the queuing card (1). Customers can apply for a queuing card on any occasion that supports this system, store their basic information, including name, mobile phone number, etc., and then they can queue up f...

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Abstract

The smart queuing system solves the blank number problem in a queuing machine. When a user takes a number card from a number-taking machine, a control computer reads the information of the number card through the reader at the number-taking machine and stores the information in association with the number card whose state is set as in effect; When a user passes a check device to get into business site, the control computer reads the information of the number card through the reader on the check device and revises the number card state as 'in effect' or 'no effect'; The control computer only distributes 'in effect' number to business window. The control computer is fitted with a short message sending software which can send message to users to provide prompting service.

Description

Technical field: [0001] The invention relates to an intelligent queuing system, which solves the common problem of empty numbers in the queuing of existing queuing machines; it can also notify in advance customers who are not at the business site and are about to turn to handle business as soon as possible. Background technique: [0002] At present, in banks using queuing machines, the number of empty numbers is generally about 30%, and some even as high as 50%, because the continuous calling, displaying, and waiting for empty numbers have greatly affected the work efficiency of the bank. Because there are too many empty numbers, some banks simply stop calling the number machines and return to the era of waiting in line. In other occasions where the queuing machine is used, there is also the problem of empty numbers. But the traditional long queue is very painful for customers, especially the waste of time and energy. [0003] A complete radio frequency identification (RFI...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00
Inventor 王丽婵
Owner 王丽婵
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