Short message exception handling method and short message platform

A short message platform and exception handling technology, applied in the field of communication, can solve problems such as heavy workload of operation and maintenance personnel, channel disconnection, and unsatisfactory results, and achieve the effects of reducing labor costs, enhancing experience, and ensuring integrity

Active Publication Date: 2018-09-07
BEIJING CHINA POWER INFORMATION TECH +1
View PDF5 Cites 3 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the SMS platform’s abnormal handling of the SMS sending channel between the platform and the operator is manual adjustment and query. If there is a problem with the SMS sending channel, such as channel disconnection and high sending failure rate, etc., it ca

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Short message exception handling method and short message platform
  • Short message exception handling method and short message platform
  • Short message exception handling method and short message platform

Examples

Experimental program
Comparison scheme
Effect test

Example Embodiment

[0020] Various exemplary embodiments of the present invention will now be described in detail with reference to the accompanying drawings. It should be noted that unless specifically stated otherwise, the relative arrangement of components and steps, numerical expressions and numerical values ​​set forth in these embodiments do not limit the scope of the present invention.

[0021] At the same time, it should be understood that, for ease of description, the sizes of the various parts shown in the drawings are not drawn according to actual proportional relationships.

[0022] The following description of at least one exemplary embodiment is actually only illustrative, and in no way serves as any limitation to the present invention and its application or use.

[0023] The techniques, methods, and equipment known to those of ordinary skill in the relevant fields may not be discussed in detail, but where appropriate, the techniques, methods, and equipment should be regarded as part of th...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention discloses a short message exception handling method and a short message platform. The method comprises: the short message platform receives a status report returned by an operator serverfor sending a short message; the short message platform determines whether a short message service is exceptional according to the status report, and if so, determines an exception type based on thestatus report; the short message platform performs corresponding exception elimination based on a preset exception handling rule and the exception type; and after the exception elimination, the shortmessage platform determines whether the short message service is recovered based on a preset handling effect decision rule, and if not, gives a corresponding alarm. The short message exception handling method and the short message platform can automatically locate an exception, automatically adjust and execute the solution strategy according to the exception scene, can automatically control the processing speed and retransmission mechanism of a short message sending channel, effectively reduce the human overhead and the problems of misoperation and delay, can enhance the customer experience and ensure the integrity of customer services.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method for processing abnormal short messages and a short message platform. Background technique [0002] At present, when a user sends a short message, the short message is first sent to the short message service platform of the third-party agent, also known as the short message platform. The short message platform forwards the short message submitted by the user to the operator for processing. Response information to the short message platform, the response information is the short message submission status returned by the operator to the short message platform. At present, the SMS platform’s abnormal handling of the SMS sending channel between the platform and the operator is manual adjustment and query. If there is a problem with the SMS sending channel, such as channel disconnection and high sending failure rate, etc., it can only be resolved through operation and ma...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
IPC IPC(8): H04W4/14H04W24/04H04W24/10H04L12/26H04L12/24
CPCH04L41/06H04L43/0817H04L43/16H04W4/14H04W24/04H04W24/10
Inventor 孙乔展敬宇冷曼刘志永
Owner BEIJING CHINA POWER INFORMATION TECH
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap