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Response method and equipment for video call service

A video call and equipment technology, applied in the Internet field, can solve the problems of high network bandwidth resources, low validity and stability of user files, etc., and achieve the effect of realizing file mutual transmission, improving effectiveness and stability

Active Publication Date: 2018-10-12
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In view of this, the embodiment of the present invention provides a video call service response method and equipment to solve the problem of requiring high network bandwidth resources and low effectiveness and stability of obtaining user files when handling video call services. question

Method used

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  • Response method and equipment for video call service
  • Response method and equipment for video call service
  • Response method and equipment for video call service

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Embodiment Construction

[0025] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0026] In the embodiment of the present invention, when a video call service request is received, the video call connection process is called to establish a call data link with the call peer, and the data generated during the video call is transmitted through the video call data link; The process of the call needs to send files to the call peer, and the link number of the file transfer link for transferring the target file will be determined based on the communication address and file type of the call peer; when it is determined that the link number is not in the local link list , it means that the...

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Abstract

The invention is applicable to the technical field of the internet, and provides a response method and system for a video call service. The response method comprises the steps of: receiving a video call service request by video call equipment; based on a communication address, calling a video call connection process to establish a video call data transmission link with a call opposite end, and responding to the video call service request; if receiving a file sending request sent by the call opposite end, acquiring a target file referred to by the file sending request from the local, and according to the communication address and a file type of the target file, determining a link number; if a local link list does not include the link number, uploading the target file to a file pushing server by a file uploading link; and enabling the file pushing server to send the target file to the call opposite end by a file transmission link corresponding to the link number. According to the invention, the file transmission link and the video call data transmission link are independent mutually, and resolution of a video call cannot influence quality of file resources which need to be acquired.

Description

technical field [0001] The invention belongs to the technical field of the Internet, and in particular relates to a video call service response method and equipment. Background technique [0002] With the continuous development of video call technology, more and more services support instant video calls for business processing. In the process of conducting business through video calls, users are often required to provide relevant information, such as requiring users to show ID cards, bank cards, etc., and the salesperson who conducts video calls with users will save the provided resources. When the existing video call service is handled, because the user and the salesman are often in different servers, it is impossible to directly transfer files. Therefore, the way for the salesman to obtain relevant file resources is generally realized by intercepting the video screen. However, in this method, the The quality of file resources is directly related to the screen resolution o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N7/14H04N21/4788H04L29/06H04L29/08
CPCH04N7/141H04N7/147H04N21/4788H04L65/4025H04L67/55H04L65/1069H04L67/104H04L67/06H04W24/02
Inventor 程慧琳柳德超
Owner PING AN TECH (SHENZHEN) CO LTD
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