Power failure information collaborative management method, apparatus and system

Abstract

The invention discloses a power failure information collaborative management method, apparatus and system. The method comprises the steps that a power supply service command platform receives power failure information of each information system through an interface, performs power failure information analysis according to an established association relationship of "station-line-transformer-box-meter-household" for different types of the power failure information, releases analysis results to a power utilization user, and classifying and pushing the analysis results to corresponding managementpersonnel respectively; the power supply service command platform receives a court gateway power failure event and / or a user power failure event reported actively, or receives repair of the user and analyzes a user address, actively calls a court gateway power failure state and / or a user power failure state, and performs power failure fault auxiliary research and judgment; and the power failure information collaborative management is carried out in combination with the power failure information analysis results and power failure fault auxiliary research and judgment results.

Description

Technical field [0001] The present invention belongs to the technical field of power supply information management, and relates to a method, device and system for coordinated management of power outage information, in particular to a method, device and system for coordinated management of outage information based on outage information analysis to households and outage information auxiliary research and judgment. Background technique [0002] With the development of the electricity market, the introduction of competitive power sellers on the electricity sales side has become a future trend. The core of this is to establish an operation mechanism for the power sales market, gradually liberalize users' right to choose, and finally allow users to freely choose power sellers to purchase electricity. The liberalization of the market will inevitably lead to competition for users. The core of market competition is product competition and service quality competition. This requires that po...

AI Technical Summary

Problems solved by technology

[0004] First, there are many service channels, but many service channels are independent systems, and their information cannot be used universally, and they need to be managed separately, which wastes manpower and material resources;

[0005] Second, in the analysis of power outage information, it is impossible to accurately screen out all users affected by the power outage;

[0006] Third, in the judgment of power outage faults, power outage faults can only be judged passively based on the user’s repair report information, the accuracy rate is low, and power outage faults cannot be judged immediately, resulting in poor user experience

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