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104results about How to "Soothe emotions" patented technology

Customer service information providing method and device, electronic equipment and storage medium

The invention provides a customer service information providing method and device, electronic equipment and a storage medium. The method comprises the steps of receiving a Chinese text input by a user; inputting the input Chinese text into a Chinese customer service question-answering model based on a Bi-LSTM (Bidirectional Long Short-Term Memory) model and a CNN (Convolutional Neural Network) model to acquire an answering statement; inputting the input Chinese text into a content extraction and intention classification model based on a Bi-LSTM-CRF (Conditional Random Field) model and an LSTMclassifier to acquire customer intention classification and key information; determining service recommended to a user according to the customer intention classification and the key information; inputting the input Chinese text into a Chinese text emotion analysis model based on the CNN model to acquire a user emotion classification; adjusting the answering statement according to the user emotionclassification; and in combination with the adjusted answering statement and the determined service, providing customer service information to the user. According to the method and device optimizationmodel provided by the invention, the automatic customer service answering is realized.
Owner:上海携程国际旅行社有限公司

An intelligent customer service system based on Internet of Vehicles

The invention discloses an intelligent customer service system based on the Internet of Vehicles. The intelligent customer service system comprises an AI instant messaging module, a machine learning module, an intelligent work order, a mass knowledge base, an intelligent customer application module and a background management module, The AI instant messaging module comprises a self-service moduleand a message processing module; And the message processing module adopts a natural semantic processing technology, performs machine learning in combination with a mass knowledge base, quickly classifies problems fed back by the vehicle owner, compares the problems with the mass knowledge base, and gives an optimal matching solution. The invention aims to provide an AI assistant product of an automobile and provide revolutionary and intelligent difficult solutions, vehicle diagnosis and intelligent travel services for an automobile owner. An original passive telephone feedback mode is converted into an active care and timely and diverse internet feedback mode. By using the user and vehicle data obtained by the vehicle-mounted terminal application of the invention, the intelligent customerservice system can quickly provide accurate service for a vehicle owner.
Owner:深圳市航盛车云技术有限公司

Power failure information monitoring and analysis system

The invention discloses a power failure information monitoring and analysis system. The power failure information monitoring and analysis system comprises a data acquisition unit, a power failure monitoring unit, a power failure analysis unit, a service management unit and an emergency scheduling unit, wherein the data acquisition unit is used for acquiring the basic user information, acquisitionpoint data, first line data, first district data and power failure information data form an SG186 marketing system, acquiring client archive data, terminal data, second district data, second line data, detection data, terminal detection data, district detection data and line detection data from an electricity information acquisition system and acquiring fault repair orders from a 95598 order control system, the power failure monitoring unit is used for monitoring power failure conditions of users, the power failure analysis unit is used for analyzing the power failure conditions of the users,the service management unit is used for analyzing the user power failure information and the repair orders, and the emergency scheduling unit is used for scheduling and recording the power failure conditions of the users. The power failure information monitoring and analysis system is advantaged in that precise fault repair order positioning, effective control of power failure information accuracyand active and efficient fault repair are realized.
Owner:国网山东省电力公司营销服务中心(计量中心) +2

Remote fault diagnosis and rescue system for elevator

InactiveCN107555279ASoothe emotionsImprove rescue interaction performanceElevatorsData informationEmergency rescue
The invention discloses a remote fault diagnosis and rescue system for an elevator, and relates to the technical field of elevator control. The remote fault diagnosis and rescue system for the elevator comprises a sensor group, a data acquisition device, a multimedia device, a remote monitoring center, a fault case library, a fault diagnosis part, a user management host, an alarm host, a mobile terminal and a maintenance management host, wherein the multimedia device is connected with the remote monitoring center. According to the remote fault diagnosis and rescue system for the elevator disclosed by the invention, real-time operation data of a remote elevator can be accurately acquired in time through the sensor group and the data acquisition device; elevator operation data information, elevator maintenance recording information, fault first-aid repair information and audio and video information are looked up through the mobile terminal; the fault case library is used for storing historical fault case information of the elevator; through the arrangement of the fault diagnosis part, diagnosis on elevator faults is realized; a two-way voice and one-way video intercom function between a faulted elevator and the remote monitoring center is realized through the multimedia device; and therefore, support is provided for emergency rescue, mood of trapped passengers is conciliated, andthe rescue interaction performance is improved.
Owner:JIESHOU XUNLIDA ELEVATOR CO LTD

Hospital elevator security stereoscopic monitoring cloud platform, system and method, and elevator system

ActiveCN108750854ARealize security intelligent managementAchieve securityElevatorsElevator systemMonitoring system
The invention discloses a hospital elevator security stereoscopic monitoring cloud platform, system and method, and an elevator system. The hospital elevator security stereoscopic monitoring system comprises an intelligent monitoring terminal, a cloud platform and a user terminal. The intelligent monitoring terminal obtains intelligent monitoring terminal information and sends to the cloud platform, and obtains current image data of elevator equipment through a full-view camera and sends to the cloud platform; the cloud platform receives the intelligent monitoring terminal information, monitors the operating state of the elevator equipment in real time by combining real-time operating data of the elevator equipment in the intelligent monitoring terminal information and safety factor data of surrounding environment of the elevator equipment, generates warning information when data exception occurs, at the same time sends an image and obtains an order to the intelligent monitoring terminal, receives current image data of the elevator equipment, and sends to the user terminal; and the user terminal receives the warning information sent by the cloud platform and the current image dataof the elevator equipment to display.
Owner:山东润一智能科技有限公司

ROV pump type axial flow thruster and multifunctional remote control life buoy thereof

The invention discloses an ROV pump type axial flow thruster, which comprises a propeller shell, a driving motor, a propeller, a first turning plate, a second turning plate and a turning plate drivingmechanism, wherein the front end of the thruster shell is provided with a first water outlet, two sides of the rear end of the thruster shell are respectively provided with a first water inlet and asecond water inlet, the driving motor and the propeller are arranged at the first water outlet and are in transmission connection with each other, the first turning plate is arranged at the first water inlet, the second turning plate is arranged at the second water inlet, and the turning plate driving mechanism is arranged on the outer wall of the thruster shell and is in transmission connection with the first turning plate and the second turning plate. The invention further discloses a multifunctional remote control life buoy comprising the ROV pump type axial flow thruster, wherein the multifunctional remote control life buoy is remotely controlled by arranging the ROV pump type axial flow thruster and a remote controller, the life buoy can quickly and accurately move to a drowning person, and the drowning person does not need to consume physical power to look for the life buoy, and the rescue efficiency is greatly improved.
Owner:QINGDAO HAISHI NETWORK TECH

Hospital ward infusion automatic warning device

The invention discloses a hospital ward infusion automatic warning device, which comprises an on-site weight signal processing and transmitting unit, a nurse station main controller and a medicine bottle weighing device, wherein the medicine bottle weighing device is used for acquiring information of the weight of a medicine bottle and for transmitting the information to the on-site weight signal processing and transmitting unit; the medicine bottle weighing device comprises a main shaft, a main shaft supporting sleeve and the like; a hook for hanging the medicine bottle is arranged at one end of the main shaft, a blind hole for holding magnetic steel is arranged at the other end of the main shaft and a spring is sleeved in the middle of the main shaft; a Hall sensor is fixedly arranged above the magnetic steel and keeps a clearance from the magnetic steel; medicine liquid in the medicine bottle gradually reduces as infusion goes on, and the expansion amount of the spring changes, so that the main shaft is subjected to axial displacement relative to the main shaft supporting sleeve, a distance between the magnetic steel and the Hall sensor is changed and an output voltage signal of the Hall sensor changes as well. The warning device disclosed by the invention is simple in structure and is safe and reliable; and the warning device has the advantages that while the psychological anxiety and working strength of nurses are greatly reduced, patients are pacified, and the medical service quality of a hospital is improved.
Owner:SOUTH CHINA UNIV OF TECH

Patchouli essential oil handmade soap for removing comedos and acnes and fabrication method thereof

The invention relates to a piece of patchouli essential oil handmade soap for removing comedos and acnes and a fabrication method thereof. The patchouli essential oil handmade soap is prepared from the following raw materials: patchouli essential oil, olive oil, sodium palmate, flaked soap, glycerinum, coconut oil, shea butter, castor oil and deionized water according to certain weight ratio. The fabrication method comprises the following steps: (1) mixing the olive oil, the sodium palmate, the flaked soap, the glycerinum, the coconut oil, the shea butter, the castor oil and the deionized water according to the ratio; heating until the mixture is completely dissolved, stirring and cooling the mixture to 50-55 DEG C; (2) adding patchouli essential oil to the mixed oil and evenly stirring; (3) pouring into a die for solidifying; (4) demolding and packaging to obtain the product. The patchouli essential oil handmade soap can be used for cleaning the skin of the overall body, and has the effects of removing comedos and acnes, sterilizing, diminishing inflammation, cooling down, moisturizing, supplying water, nourishing the skin, and whitening spots. The flavor of pogostemon cablin can be used for soothing feeling, relieving pressure and removing anxiety. The patchouli essential oil handmade soap adopts pure natural plant juice, is free of stimulation to skin, and is an environmental bath product which can be used for a long period of time.
Owner:HAINAN UNIVERSITY

5G-based vehicle dispersion method and system

The embodiment of the invention discloses a 5G-based vehicle dispersion method and system. The method comprises the steps: collecting a road image of each road segment, carrying out the recognition, and determining an accident road segment; determining other road segments connected with the accident road segment through the road intersection, and taking the accident road segment and the other road segment as road segments to be detected; continuously collecting road images of each road segment to be detecte in a preset time period, and judging whether each road segment to be detecte is subjected to vehicle congestion or not; taking the accident road segment with congestion as an unchangeable line road segment, and taking other road segments with vehicle congestion as variable line segments; calling road information in a first preset range of the variable line segment, and making a congestion vehicle line changing scheme based on the road information; numbering the congested vehicles of the unchangeable road segment; and sending a retreat instruction to the 5G vehicle-mounted equipment based on the serial number, wherein the retreat instruction is used for guiding the driver to sequentially withdraw from the unchangeable line segment according to the serial number. The technical problem that congested vehicles are difficult to be quickly and effectively dredged when a traffic accident occurs is solved.
Owner:JINAN JINYU HIGHWAY IND DEV

Unmanned aerial vehicle rescue system capable of throwing materials based on infrared and light sensation recognition

PendingCN111942589ARealize live broadcastOvercoming the difficulty of not being able to workAircraft componentsAutonomous decision making processUncrewed vehicleEngineering
An unmanned aerial vehicle rescue system capable of throwing materials based on infrared and light sensation recognition comprises a main control machine body module and an automatic material throwingdevice module. The main control machine body is a core part of the rescue system and comprises an unmanned aerial vehicle control module, an embedded microprocessor, an infrared camera, a high-definition camera, a microphone, a loudspeaker and a 5G communication module, and the embedded microprocessor is a command center for working of the system and internally comprises a GPS or Beidou positioning module; the infrared camera and the high-definition camera are located on the side face of the unmanned aerial vehicle and used for recognizing a ground target and transmitting real-time pictures.The microphone, the loudspeaker and the communication module are located on the side face of the unmanned aerial vehicle. A communication radio station is used for remote shouting communication with avictim; the automatic material putting device is fixed to the bottom of the unmanned aerial vehicle and connected with the main control machine body, the microprocessor controls and is connected withthe automatic rotating bearing control end in the center of the storage disc, and the interior of the microprocessor is divided into a plurality of same storage grooves used for storing materials.
Owner:NANJING UNIV
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