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Maintenance service management method and system, terminal and computer readable storage medium

A service management and terminal technology, applied in the field of maintenance services, can solve problems such as untimely maintenance of medical equipment and poor experience in hospital maintenance services

Inactive Publication Date: 2018-11-27
深圳倍佳医疗科技服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a maintenance service management method, system, terminal and computer-readable storage medium, aiming to solve the technical problems of untimely maintenance of medical equipment and poor experience of maintenance services in hospitals in the prior art

Method used

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  • Maintenance service management method and system, terminal and computer readable storage medium
  • Maintenance service management method and system, terminal and computer readable storage medium
  • Maintenance service management method and system, terminal and computer readable storage medium

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Embodiment Construction

[0031] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0032] In the following description, use of suffixes such as 'module', 'part' or 'unit' for denoting elements is only for facilitating description of the present invention and has no specific meaning by itself. Therefore, 'module', 'part' or 'unit' may be used in combination.

[0033] like figure 1 as shown, figure 1 It is a schematic diagram of the terminal structure of the hardware operating environment involved in the solution of the embodiment of the present invention.

[0034] The embodiment terminal of the present invention can be PC, also can be smart mobile phone, panel computer, e-book reader, MP3 (Moving Picture Experts Group Audio Layer III, moving picture expert compresses standard audio level 3) player, MP4 (Moving Picture Experts Group Audio Layer III) player, MP4 (Moving Picture Experts Group Audio L...

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PUM

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Abstract

The invention discloses a maintenance service management method and system, a terminal and a computer readable storage medium, wherein the maintenance service management method comprises receiving a medical device maintenance request based on a maintenance service management platform and generating a maintenance order; instructing a corresponding maintenance engineer to respond to the maintenanceorder within a preset first time threshold according to the maintenance order; instructing the maintenance engineer to arrive at a maintenance site within a preset second time threshold to maintain amedical device. The system receives the failure information of a hospital medical device through the maintenance service management platform, responds to the maintenance order within a specified time,instructs the maintenance engineer to arrive at the maintenance site within a specified time to maintain the medical device, receives the maintenance application issued by a hospital according to thetime limit and the command dispatch of a management layer, instructs the maintenance engineer to arrive at the maintenance site to maintain the medical device, ensures timely handling of the hospitalmedical device failure, and improves the maintenance service user experience.

Description

technical field [0001] The present invention relates to the technical field of maintenance services, in particular to a maintenance service management method, system, terminal and computer-readable storage medium. Background technique [0002] The main sales channel of the existing medical device products is still store sales. After the medical device products are produced, they are sent to various places, and then sold by distributors or direct dealers in various places. However, this sales method has gradually become obsolete, especially when a medical device breaks down and needs to be repaired, it takes a long time for the medical device manufacturer, distributor or direct dealer to go to the site of the faulty medical device to repair it. Seriously affect the timeliness of medical device maintenance, or the engineers who repair medical devices delay the time to arrive at the site for maintenance, resulting in poor experience in medical device maintenance services in hos...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H40/60G06Q10/00
CPCG06Q10/20G16H40/60
Inventor 陈章妙张义
Owner 深圳倍佳医疗科技服务有限公司
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