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IPTV communication management method

A management method and management system technology, applied in the field of IPTV communication management, can solve communication inconvenience and other problems, achieve the effect of avoiding long waiting and improving service quality

Inactive Publication Date: 2019-01-04
广东赛特斯信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] IPTV, or Interactive Network Television, is a brand-new technology that utilizes broadband networks and integrates Internet, multimedia, communication and other technologies to provide home users with a variety of interactive services including digital TV. During the process, if there is an IPTV failure or the user needs to inquire about the service provider, they can only communicate through the customer service hotline, which is inconvenient for communication

Method used

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  • IPTV communication management method

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Embodiment Construction

[0012] Such as figure 1 It is a schematic diagram of the frame principle of the present invention, an IPTV communication management method, registering user information in the registry of the IPTV system, and the user logs in to the IPTV communication management system through the registered account, and downloads the IPTV service application to the IPTV set-top box through the network. The service application communicates with the background of the IPTV system.

[0013] When this IPTV communication management method is in use, the user's information is recorded through the registration form. After the user logs in to the IPTV through the information registered in the registration form, the service downloaded in the IPTV system is applied to the background of the IPTV system for communication. The troublesome thing of connection improves the efficiency of communication.

[0014] According to another embodiment of the present invention, it further includes that the user contro...

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PUM

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Abstract

The invention relates to an IPTV communication management method. The method includes the following steps that: user information is registered in the registration table of an IPTV system; a user logsin an IPTV communication management system through a registered account; the user downloads an IPTV service application into an IPTV set-top box through a network; and the user communicates with the background of the IPTV system through the service application. With the IPTV communication management method adopted, connection between the user and a service provider can be quickly realized, a condition that a user waits for a long time at the intervals of hotline calls can be avoided, the quality of services provided by the service provider to the user can be improved.

Description

technical field [0001] The invention relates to the technical field of IPTV, in particular to an IPTV communication management method. Background technique [0002] IPTV, or Interactive Network Television, is a brand-new technology that utilizes broadband networks and integrates Internet, multimedia, and communication technologies to provide home users with a variety of interactive services, including digital TV. During the process, if there is an IPTV failure or the user needs to inquire about the service provider, they can only communicate through the customer service hotline, which is inconvenient for communication. Contents of the invention [0003] In order to overcome the shortcomings of the existing IPTV, the present invention provides an IPTV communication management method. [0004] The technical solution adopted by the present invention to solve its technical problems is: a kind of IPTV communication management method, registering user information in the registr...

Claims

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Application Information

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IPC IPC(8): H04N21/4788H04N21/475H04N21/81
CPCH04N21/4788H04N21/4751H04N21/8173
Inventor 谢为友逯利军钱培专
Owner 广东赛特斯信息科技有限公司
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