A data mining analysis system
A technology of data mining and analysis system, applied in the direction of data processing applications, instruments, resources, etc., can solve the problems that customers cannot adjust enterprise management methods, enterprise management lacks data mining, etc., and achieve the effect of changing customer maintenance mode and optimizing internal structure
Inactive Publication Date: 2019-01-08
安徽赛迪信息技术有限公司
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Problems solved by technology
[0003] The current enterprise management lacks data mining as a basis, relying only on the enterprise's own data, and cannot effectively combine customer feedback to adjust the enterprise's management methods
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[0023] In order to clearly understand the technical solution of the present invention, its detailed structure will be presented in the following description. Obviously, the specific implementation of the embodiments of the present invention is not limited to the specific details familiar to those skilled in the art. The preferred embodiments of the present invention are described in detail as follows. In addition to these embodiments described in detail, there may be other embodiments.
[0024] As shown in the figure, the data mining analysis system of the present invention includes a customer management system and an enterprise management system. The customer information system includes a customer login module, an information feedback module, and a communication module. The output terminal of the customer login module is connected to The input end of the information feedback module is connected, the output end of the information feedback module is connected with a data collectio...
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The invention belongs to the technical field of a data mining system, in particular to a data mining analysis system, including a customer management system and an enterprise management system. The client information system comprises a client login module, an information feedback module and a communication module, an output end of that client login module is connected with an input end of an information feedback module, the output end of the information feedback module is connected with a data collection module, the output end of the data collection module is connected with a data analysis module, the data analysis module is connected with a data mining module, a data transmission module is connected to the output end of the data mining module, the output end of the transmission module isconnected with an enterprise management system, and the customer management system comprises a business management module, a product management module and a customer management module. The system overcomes the shortcomings of the prior art, timely understands the feedback of the customer's problems, excavates effective feedback suggestions in the process, and adjusts the management mode of the enterprise according to the feedback suggestions.
Description
Technical field [0001] The invention belongs to the technical field of data mining systems, and specifically relates to a data mining analysis system. Background technique [0002] Data mining is to extract information and knowledge that is hidden in it, people do not know in advance, but is potentially useful, through algorithms, from a large amount of incomplete, noisy, fuzzy, and random practical application data. the process of. It is mainly based on many methods such as machine learning, statistics, neural networks and databases to achieve the above goals. [0003] The current enterprise management lacks data mining as a basis. It only relies on the enterprise's own data and cannot effectively adjust the enterprise management methods in combination with customer feedback. Summary of the invention [0004] The purpose of the present invention is to provide a data mining analysis system, which overcomes the shortcomings of the prior art, understands the customer's problem feedb...
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Login to View More IPC IPC(8): G06Q10/06
CPCG06Q10/0637
Inventor 刘强余安霞
Owner 安徽赛迪信息技术有限公司