Emotion analysis method, device and storage medium for public opinion comment information

A technology of comment information and sentiment analysis, which is applied in the computer field, can solve the problems that netizens cannot know the attitude of public opinion events in time, and achieve the effects of high generalization, accuracy and efficiency

Pending Publication Date: 2019-01-25
PING AN INSURANCE GROUP OF CHINA
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the public opinion system mainly analyzes public opinion articles, but rarely analyzes the comment information of public opinion articles, so netizens’ attitudes towards public opinion events cannot be known in time. Therefore, it is necessary to provide a sentiment analysis method for public opinion comment information

Method used

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  • Emotion analysis method, device and storage medium for public opinion comment information
  • Emotion analysis method, device and storage medium for public opinion comment information
  • Emotion analysis method, device and storage medium for public opinion comment information

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Embodiment approach

[0046] After determining the target comment information corresponding to the public opinion event, the sentiment of the target comment information is analyzed. As an embodiment, the step A3 includes:

[0047] A301. Match vocabulary in the vocabulary set corresponding to the target comment information with a preset first keyword library and a second keyword library respectively;

[0048] Among them, the first keyword database is a positive keyword database predetermined by the user according to the public opinion event, and the second keyword database is a negative keyword database predetermined by the user according to the public opinion event.

[0049] A302. When a vocabulary matching the first keyword database exists in the vocabulary set of the target comment information, classify the target comment into the first set;

[0050] The target comment information in which the vocabulary in the vocabulary set matches the vocabulary in the positive keyword database is divided into the fir...

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PUM

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Abstract

The invention provides an emotion analysis method of public opinion comment information. The emotion analysis method comprises the following steps: collecting public opinion articles related to publicopinion events and obtaining a plurality of initial comment information about the public opinion articles; performing segmentation of each piece of initial comment information to obtain a vocabularyset corresponding to each piece of initial comment information, filtering out the preset type of initial comment information from the plurality of pieces of initial comment information to obtain target comment information about the public opinion event; matching the vocabulary set corresponding to the target comment information with a plurality of preset keyword databases respectively, and dividing the target comment information into a plurality of sets according to the matching result; and determining an emotion category corresponding to the target comment information and labeling the corresponding label for the emotion category. The invention also provides an electronic device and a storage medium. The emotion analysis of the comment information of the public opinion event is carried outby the invention, which is convenient for the user to know the emotion state of the comment information in time, and is helpful for the user to make the corresponding decision according to the publicopinion event.

Description

Technical field [0001] The present invention relates to the field of computer technology, in particular to a sentiment analysis method, electronic device and computer-readable storage medium for public opinion comment information. Background technique [0002] Internet public opinion refers to the popular online public opinion with different views on social events, and it is a form of social public opinion. It is mainly based on the network as the carrier, with the event as the core, the public's emotions, attitudes, opinions, opinions, dissemination and interaction with the event, and the collection of subsequent influence. Disseminate the public’s influential and tendentious opinions and opinions on certain hot spots and focus issues in real life through the Internet. There are many ways to express online public opinion, such as news comments, forum posts, Weibo blog posts, WeChat articles, etc. The comment information released by netizens in response to online public opinion...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/35G06F17/27G06F16/335
CPCG06F40/289
Inventor 张兆轶盛瑞生高巍华苑利慧陆柏含李温键
Owner PING AN INSURANCE GROUP OF CHINA
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