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1718 results about "Emotionality" patented technology

Emotionality is the observable behavioral and physiological component of emotion. It is a measure of a person's emotional reactivity to a stimulus. Most of these responses can be observed by other people, while some emotional responses can only be observed by the person experiencing them. Observable responses to emotion (i.e., smiling) do not have a single meaning. A smile can be used to express happiness or anxiety, a frown can communicate sadness or anger, and so on. Emotionality is often used by psychology researchers to operationalize emotion in research studies.

Method and system for measuring emotional and attentional response to dynamic digital media content

The present invention is a method and system to provide an automatic measurement of people's responses to dynamic digital media, based on changes in their facial expressions and attention to specific content. First, the method detects and tracks faces from the audience. It then localizes each of the faces and facial features to extract emotion-sensitive features of the face by applying emotion-sensitive feature filters, to determine the facial muscle actions of the face based on the extracted emotion-sensitive features. The changes in facial muscle actions are then converted to the changes in affective state, called an emotion trajectory. On the other hand, the method also estimates eye gaze based on extracted eye images and three-dimensional facial pose of the face based on localized facial images. The gaze direction of the person, is estimated based on the estimated eye gaze and the three-dimensional facial pose of the person. The gaze target on the media display is then estimated based on the estimated gaze direction and the position of the person. Finally, the response of the person to the dynamic digital media content is determined by analyzing the emotion trajectory in relation to the time and screen positions of the specific digital media sub-content that the person is watching.
Owner:MOTOROLA SOLUTIONS INC

attention CNNs and CCR-based text sentiment analysis method

The invention discloses an attention CNNs and CCR-based text sentiment analysis method and belongs to the field of natural language processing. The method comprises the following steps of 1, training a semantic word vector and a sentiment word vector by utilizing original text data and performing dictionary word vector establishment by utilizing a collected sentiment dictionary; 2, capturing context semantics of words by utilizing a long-short-term memory (LSTM) network to eliminate ambiguity; 3, extracting local features of a text in combination with convolution kernels with different filtering lengths by utilizing a convolutional neural network; 4, extracting global features by utilizing three different attention mechanisms; 5, performing artificial feature extraction on the original text data; 6, training a multimodal uniform regression target function by utilizing the local features, the global features and artificial features; and 7, performing sentiment polarity prediction by utilizing a multimodal uniform regression prediction method. Compared with a method adopting a single word vector, a method only extracting the local features of the text, or the like, the text sentiment analysis method can further improve the sentiment classification precision.
Owner:CHONGQING UNIV OF POSTS & TELECOMM

Smart phone customer service system based on speech analysis

The invention provides a smart phone customer service system based on speech analysis. Firstly, real-time recording and effectiveness detection are performed on conversation speech caused when a client calls human customer service; then related individual information of the client is extracted, voiceprint recognition is performed on client speech in the conversation speech, and the verification is performed and the conversation speech is used as client identity at the time of consulting complaints to be recorded; meanwhile, speech content recognition is performed on the conversation speech to save as written record, and text public opinion analysis is performed on the written record; speech emotion analysis is performed on the conversation speech to record speech emotion data; the effect of the consulting complaints this time is analyzed by combination of the result of the text public opinion analysis and the emotion data; final grade of the customer service is obtained by combination of the analysis results and traditional grading evaluation to perform feed-back assessment. Compared with traditional customer service systems, the smart customer service system is capable of effectively increasing service qualities of the client and achieving objectified management of customer service evaluation.
Owner:EAST CHINA UNIV OF SCI & TECH

Comment text emotion classification model training and emotion classification method and device and equipment

ActiveCN108363753AAchieving Context Semantic Robust AwarenessRealize semantic expressionSemantic analysisSpecial data processing applicationsClassification methodsNetwork model
The invention discloses a comment text emotion classification model training and emotion classification method and device and equipment and belongs to the field of text emotion classification in natural language processing. Model training comprises the steps that a comment text and associated subject and object information are acquired; a comment subject and object attention mechanism is fused based on a first-layer Bi-LSTM network to extract sentence-level feature representation; the comment subject and object attention mechanism is fused based on a second-layer Bi-LSTM network to extract document-level feature representation; and a hyperbolic tangent non-linear mapping function is adopted to map document-level features to an emotion category space, softmax classification is adopted to train parameters in a model, and an optimal text emotion classification model is obtained. According to the method, the hierarchical bidirectional Bi-LSTM network model and the attention mechanism are adopted, context semantic robust perception and semantic expression of the text can be realized, the robustness of text emotion classification can be remarkably improved, and the correct rate of classification is increased.
Owner:NANJING UNIV OF POSTS & TELECOMM
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