Method and system for realizing bi-directional appointment between tax bureau and tax handler and application server

Abstract

The invention discloses a method and system for realizing bi-directional appointment between a tax bureau and a tax handle and an application server, belonging to the technical field of Internet application. The tax office uploads the queuing information of each service window and machine of each tax office hall to the tax office server in real time. The taxation handler can check the queue information of each service window and machine in each tax hall through the mobile phone or computer terminal, and make an appointment; At the same time, the tax bureau sends tax invitation information to tax handler according to the usage of business windows or / and machines in the tax hall. The system includes the server of tax bureau, the queue machine of tax hall, the mobile phone or computer terminal of tax bureau and the website terminal of tax bureau. The application server comprises a reading unit, a storage unit, a receiving unit, a number taking unit, an entering unit and a sending unit. The invention can realize the two-way appointment between the tax bureau and the tax handler, arrange the time reasonably, make full use of the tax resources, and improve the service handling efficiency.

Description

technical field [0001] The invention relates to the technical field of mobile communication networks, in particular to a method, system and application server for realizing two-way reservations between tax bureaus and tax personnel. Background technique [0002] In the previous tax system, there was no appointment service, and the tax staff could only handle the business by queuing through the queuing machine in the tax hall. In this traditional way of handling business, the information between the tax staff and the tax bureau is not circulated. With the continuous expansion of the business volume, there are many disadvantages. For example, before the tax staff arrives at the tax hall, they do not know whether there is It is already "overcrowded", and you need to queue for a long time after you arrive, wasting a lot of precious time; and sometimes the tax hall is "empty", and few people come to handle business within a day. When the tax office is free, it is impossible to c...

AI Technical Summary

Problems solved by technology

In this traditional way of handling business, the information between the tax staff and the tax bureau is not circulated. With the continuous expansion of the business volume, there are many disadvantages. For example, before the tax staff arrives at the tax hall, they do not know whether there is It is already "overcrowded", and you need to queue for a long time after you arrive, wasting a lot of precious time; and sometimes the tax hall is "empty", and few people come to handle business within a day. When the tax office is free, it is impossible to convey the notice to the tax staff to handle the business, resulting in the tax staff having nothing to do and a waste of tax resources

[0003] The traditional taxation system cannot reasonably allocate the business handling needs of the tax staff and the work of the tax staff, which has affected both the tax staff and the tax staff. The concentrated work intensity of the tax staff is high, and the time allocation is unreasonable, resulting in a waste of resources. , business efficiency is low

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