Instant messaging control method and system
A control method and technology for a control system, applied in the field of instant messaging control methods and systems, can solve the problems of no message push and reminder, inability to receive messages, poor user experience, etc., to ensure queryability, reduce management risks, and improve user experience. The effect of experience
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Embodiment 1
[0047] like figure 1 As shown, the instant messaging control method of this embodiment includes:
[0048] S101. Connect the first instant messaging component of the client to the customer service component of the applet in the instant messaging software;
[0049] Among them, the applet corresponds to the client; the instant messaging software includes WeChat, etc.;
[0050] S102. Control the instant messaging in the first instant messaging component of the client terminal in the chat interface of the instant messaging software.
[0051] During instant messaging, the user of the client communicates with the chat partner through the chat interface of the instant messaging software;
[0052] The chat object performs instant communication with the user of the client through the chat interface of the second instant messaging component of the server.
[0053] Specifically, the user of the client (i.e. the buyer) chats with the seller directly through WeChat, and the chat partner ...
Embodiment 2
[0056] like figure 2 As shown, the instant messaging control method of this embodiment is a further improvement on Embodiment 1, specifically:
[0057] When the applet is running or closed, step S102 includes:
[0058] S1021, controlling to display the chat message in the first instant messaging component of the client in the chat interface of the instant messaging software;
[0059] S1022. Control the instant messaging software to receive the push message in the first instant messaging component of the client, and display the push message on the chat interface of the instant messaging software.
[0060] Specifically, such as image 3As shown, the chat messages in the first instant messaging component of the client are displayed through the instant messaging software: such as the chat messages with "Mango_1", the chat messages with "Ctrip Travel Merchant", etc.
[0061] like Figure 4 As shown, the instant messaging software is controlled to receive the push message in th...
Embodiment 3
[0066] The instant messaging control method of this embodiment is a further improvement on Embodiment 1, specifically:
[0067] A plurality of chat objects communicating with the user in the first instant messaging component of the general client corresponds to a dialog box in the instant messaging software, by setting each chat object communicating with the user in the first instant messaging component of the client in the instant messaging software Each corresponds to a dialog box to realize the sub-merchant function of additionally opening customer service.
[0068] Specifically, for the case where there is only one customer service chat dialog box in the applet, such as Figure 5 As shown, the "mini program customer service message" used for customer service chat only corresponds to one dialog box, and the dialog box corresponding to different sellers will appear after the user clicks.
[0069] Extend the situation where there is only one customer service chat dialog box ...
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