Differential evaluation early warning method and system based on current order, and blacklist library establishment method

A blacklist and order technology, applied in the field of computer equipment and storage media, can solve problems such as sellers' troubles, incomplete information, and low efficiency

Active Publication Date: 2019-05-03
HANGZHOU PINGPONG INTELLIGENT TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In view of the above problems, the most primitive specific method for identifying bad reviewers is: when the shop seller receives information for the purpose of extortion and threats sent by the buyer through the client of the e-commerce website, the shop seller or the customer service department personnel rely on experience to conduct Subjectively judge whether it is a bad reviewer, specifically to check the buyer’s past purchase records, evaluation records, registration time and credit. This method of identifying bad reviewers has the following problems: 1) Manual identification ...

Method used

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  • Differential evaluation early warning method and system based on current order, and blacklist library establishment method
  • Differential evaluation early warning method and system based on current order, and blacklist library establishment method
  • Differential evaluation early warning method and system based on current order, and blacklist library establishment method

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Experimental program
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Embodiment 1

[0059] In this embodiment, the execution subject of the bad review warning method based on the current order may be the server of the e-commerce platform, see figure 1 , the bad review warning method based on the current order includes: obtaining the bad reviewer blacklist database of the e-commerce platform. The composition of the judged malicious negative reviewers; the personal information of historical buyers includes e-commerce platform account ID, name, phone number, delivery address, etc.;

[0060] Get the order information of the current order;

[0061] Extract the comparison information of the buyer to be tested from the order information of the current order, and judge whether the buyer to be tested is the same person as one of the negative reviewers in the negative reviewer blacklist according to the comparison information. If they are the same person, Then issue a bad review warning, otherwise, accept the transaction of the buyer to be tested; the comparison infor...

Embodiment 2

[0158] Based on the same inventive idea, see Figure 5 , the present invention also provides a bad review early warning system based on current orders, including:

[0159] The blacklist acquisition module is used to obtain the negative reviewer blacklist library of the e-commerce platform. The negative reviewers in the negative reviewer blacklist database are mainly malicious judges based on the historical buyer's own information and historical buyer's review information. The composition of negative reviewers;

[0160] The order information obtaining module is used to obtain the order information of the current order;

[0161] The early warning module is used to extract the comparison information of the buyer to be tested from the order information of the current order, and judge whether the buyer to be tested is the same person as one of the bad reviewers in the bad reviewer blacklist according to the comparison information. If they are the same person, a bad review warning...

Embodiment 3

[0174] see Figure 7 , the present invention also provides a method for establishing a blacklist library of bad reviewers on an e-commerce platform, including:

[0175] Obtain some or all of the historical buyer's own information on the e-commerce platform and the comment information of the historical buyer on the e-commerce platform;

[0176] Calculate the multi-dimensional review feature attributes of historical buyers; among them, the multi-dimensional review feature attributes include review average score index, evaluation deviation index, new account probability, single-day evaluation rate, low-evaluation commodity index, helpful index, return rate , Whether you have been rated by at least two dimensions of the review feature attributes in the bad reviewer;

[0177] Establish a large data outlier prediction model, and distinguish the comment feature attributes included in the multi-dimensional comment feature attributes into outlier comment feature attributes and normal ...

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Abstract

The invention discloses a differential evaluation early warning method based on a current order, and the method comprises the steps: judging whether a to-be-tested buyer and one of differential evaluators in a differential evaluator blacklist library are the same person according to the comparison information, sending differential evaluation early warning if the to-be-tested buyer and one of the differential evaluators are the same person, and otherwise, receiving the transaction of the to-be-tested buyer; a bad evaluator in the bad evaluator blacklist library is mainly composed of malicious bad evaluators judged according to the own information of the historical buyers and the comment information of the historical buyers. if the buyer to be tested and one of the differential evaluators inthe differential evaluator blacklist library are the same person, determining that the buyer to be tested and the differential evaluator are not the same person; according to the differential evaluation early warning method based on the current order, the differential evaluator with the account number replaced can be discriminated, discrimination can be carried out before the differential evaluator gives the differential evaluation, and the interference of malicious differential evaluation on the seller is reduced to the maximum extent. The invention also provides a differential evaluation early warning system based on the current order, a blacklist library establishment method, computer equipment and a storage medium.

Description

technical field [0001] The invention belongs to the field of e-commerce information technology, and in particular relates to a method, a system, a method for establishing a blacklist library, a computer device, and a storage medium based on a current order-based negative evaluation early warning method. Background technique [0002] With the rapid development of the Internet, the position of e-commerce in the commercial field is becoming more and more important. The rapid development of e-commerce also causes some users to seek benefits through abnormal behaviors on e-commerce websites. For example, on an e-commerce website, an abnormal person purchases goods as a buyer, and then gives or does not give a moderate evaluation to the purchased product in the evaluation system, and finally submits a request to Abnormal behavior of shop sellers asking for money. The behavior of these users has greatly affected the normal transaction behavior in the e-commerce field, and these us...

Claims

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Application Information

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IPC IPC(8): G06Q30/06
Inventor 陈鹏谢伟良傅晗文
Owner HANGZHOU PINGPONG INTELLIGENT TECH CO LTD
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