Conversation system integrating FAQ, tasks and active guidance

A technology of active guidance and dialogue system, which is applied in special data processing applications, instruments, electrical digital data processing, etc., and can solve problems such as ineffective management of dialogue status

Active Publication Date: 2019-07-05
北京中科汇联科技股份有限公司
View PDF5 Cites 16 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] At present, the above-mentioned dialogue engines have their own systems. In multiple rounds of dialogue, when the user question is switched among various types, the user question can only be simply distributed to each dialogue eng

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Conversation system integrating FAQ, tasks and active guidance
  • Conversation system integrating FAQ, tasks and active guidance
  • Conversation system integrating FAQ, tasks and active guidance

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0047] The present invention will be further described in detail below in conjunction with the drawings. When the following description refers to the accompanying drawings, unless otherwise indicated, the same numbers in different drawings represent the same or similar elements. The implementation manners described in the following exemplary embodiments do not represent all implementation manners consistent with the present disclosure. Rather, they are only examples of devices and methods consistent with some aspects of the present disclosure as detailed in the appended claims.

[0048] Such as figure 1 , 2 As shown, the dialog system integrating FAQ and tasks and active guidance of the present invention includes:

[0049] The dialogue management module 101 is used to manage the dialogue state (various states in the dialogue process), is used to select a suitable dialogue engine to generate a reply according to the historical dialogue state and current user questions, and is used ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention relates to a conversation system integrating FAQ, tasks and active guidance. The system comprises a dialogue management module 101 and a dialogue management module 102, the dialogue management module is used for packaging the upper layers of the FAQ dialogue engine, the task type dialogue engine and the active guide type dialogue engine; and a FAQ dialogue engine 102, comprising an FAQ question and answer library 105 and a question and answer processing module, and an active guide type dialogue engine 103 comprising an active guide dialogue library 106, a dialogue guide module, atask type dialogue engine 104, a task skill library 107 and a semantic understanding module. According to the system, the FAQ question and answer library, the task skill library and the active guidance dialogue library can be flexibly selected and configured as required, to provide a uniform dialogue and control interface for the outside, internally package the difference of various types of dialogue engines, realizing dialogue state management and response strategy selection of the multi-dialogue engine, effectively processing topic scene switching in multiple rounds of dialogues, and selecting an appropriate dialogue engine to obtain a context-based reply in combination with the dialogue state.

Description

Technical field [0001] The invention relates to the field of natural language dialogue in human-computer interaction technology, in particular to a dialogue system that integrates FAQ and tasks and active guidance. Background technique [0002] With the development of artificial intelligence and the maturity of natural language processing technologies, various dialogue engines for human-computer interaction have emerged. The dialogue engines refer to natural language dialogue engines, and natural language processing occupies an important position in the development of artificial intelligence. , Is one of the core technologies of artificial intelligence, which can help machines analyze, understand or generate natural language, realize the natural communication between people and machines, and also help people communicate with each other. [0003] Artificial intelligence uses computers to simulate and realize human intelligence, and human intelligence is roughly divided into the foll...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
IPC IPC(8): G06F16/332
Inventor 王丙栋游世学
Owner 北京中科汇联科技股份有限公司
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap