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Comment analysis method and device

An analysis method and analysis device technology, applied in the computer field, can solve problems such as coarse granularity of emotional polarity

Pending Publication Date: 2019-08-16
ALIBABA (CHINA) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Traditional sentiment analysis mainly focuses on the overall emotional polarity of a comment. However, the overall emotional polarity is often coarse-grained, and users cannot judge whether the current product has a good reputation on a certain attribute they care about based on the overall emotional polarity.

Method used

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  • Comment analysis method and device
  • Comment analysis method and device

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Embodiment Construction

[0061] Various exemplary embodiments, features, and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. The same reference numbers in the figures indicate functionally identical or similar elements. While various aspects of the embodiments are shown in drawings, the drawings are not necessarily drawn to scale unless specifically indicated.

[0062] The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration." Any embodiment described herein as "exemplary" is not necessarily to be construed as superior or better than other embodiments.

[0063] In addition, in order to better illustrate the present disclosure, numerous specific details are given in the following specific implementation manners. It will be understood by those skilled in the art that the present disclosure may be practiced without some of the specific details. In some instances, methods, means, componen...

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Abstract

The invention relates to a comment analysis method and device. The comment analysis method comprises the following steps: extracting a first group of new words from comments for a specified object; according to the first group of new words, performing word segmentation processing on each comment aiming at the appointed object to obtain a word segmentation result aiming at each comment aiming at the appointed object; inputting a word segmentation result of the comment into a prediction model for any comment of the specified object to obtain a viewpoint category corresponding to the comment anda viewpoint part in the word segmentation result of the comment; and according to the viewpoint part in the word segmentation result of the comment corresponding to each viewpoint category, determining the emotional tendency of the specified object in each viewpoint category. According to the comment analysis method, fine-grained emotion analysis can be carried out on the specified object; the emotional tendency of the specified object in each viewpoint category can be accurately determined; a business worker can be helped to know the comment angle and appraisal attitude of the vast users on the specified object; and the value of the comment information is fully mined.

Description

technical field [0001] The present disclosure relates to the field of computer technology, in particular to a review analysis method and device. Background technique [0002] With the continuous popularization of social networks and mobile Internet, the cost for people to publish information is getting lower and lower, and more and more users are willing to share their opinions and comments on people, events, and products on the Internet. These comments reflect people's views and emotional tendencies on things, which are of great significance for public opinion analysis and prediction based on big data. Therefore, sentiment analysis technology came into being. Sentiment analysis is also known as opinion mining and opinion analysis. The purpose of sentiment analysis is to mine the opinions expressed by users from texts, usually expressed by emotional polarity (eg, positive, negative, neutral, etc.). Traditional sentiment analysis mainly focuses on the overall emotional pola...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/27
CPCG06F40/289G06F40/30
Inventor 李明茅越沈一
Owner ALIBABA (CHINA) CO LTD
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