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Intention recognition method and device under dialogue framework

A recognition method and intention technology, applied in the field of intention recognition under the dialog framework, can solve the problems of inability to accurately identify user intentions, restrict question answering systems, development of artificial intelligence equipment for dialogue robots, and inability to train machine learning models.

Active Publication Date: 2019-10-25
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Abstract
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  • Claims
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AI Technical Summary

Problems solved by technology

[0003] At present, machine learning models are mainly used to identify user intentions. Generally, hundreds of thousands of labeled samples are required to train a machine model with good recognition effect. For the early construction of question answering systems or dialogue robots, it is impossible to collect large-scale and satisfying dialogues. The corpus of the scene, so it is impossible to train a machine learning model with a good recognition effect, resulting in the inability to accurately recognize user intent; in addition, for dialog-based intent recognition, since the user input in the dialog is usually very short, it can be accurately recognized under the dialog framework. User intent is more difficult, which seriously restricts the development of artificial intelligence equipment such as question answering systems and dialogue robots

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  • Intention recognition method and device under dialogue framework

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Embodiment Construction

[0101] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0102] Those skilled in the art should understand that the embodiments of the present invention may be provided as methods, systems, or computer program products. Accordingly, the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermor...

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Abstract

The invention provides an intention recognition method and an intention recognition device under a dialogue framework. The method comprises the steps: obtaining the matching degree of a to-be-recognized corpus and rule monomers in a preset rule template, wherein the preset rule template comprises a plurality of rule monomers, and each rule monomer corresponds to one label; judging whether a matching degree greater than a preset threshold exists or not; if so, taking the label of the rule monomer corresponding to the maximum matching degree as an intention recognition result; if not, inputtingthe corpus to be recognized into a pre-trained intention recognition model. Moreover, the output of the pre-trained intention recognition model is used as an intention recognition result. When the rule template cannot effectively recognize the user intention, the machine learning model is used for recognizing the user intention. The user intention can be accurately recognized. The requirement forthe number of training samples is low. The development of artificial intelligence equipment such as a question-answering system and a dialogue robot is promoted.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to an intention recognition method and device under a dialogue framework. Background technique [0002] With the development of search engine technology, what modern search engines, question answering systems and dialogue robots need is no longer simple correlation information retrieval, but a deep understanding of users' information needs in order to accurately provide users with the services they need. Correctly identifying user intent is a critical step in achieving this goal. [0003] At present, machine learning models are mainly used to identify user intentions. Generally, hundreds of thousands of labeled samples are required to train a machine model with good recognition effect. For the early construction of question answering systems or dialogue robots, it is impossible to collect large-scale and satisfying dialogues. The corpus of the scene, so it i...

Claims

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Application Information

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IPC IPC(8): G06F17/27
CPCG06F40/30Y02D10/00
Inventor 李晓萍刘华杰黄炳陈建军
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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