Smart hotel guest room personalized service management system and method

Abstract

The invention discloses a smart hotel guest room personalized service management system and a smart hotel guest room personalized service management method. The method comprises the following steps: S1, a user logs in an account of a first cloud desktop APP; S2, the electrical equipment information, the living service information and the viewing authority information are set; S3, a hotel manager logs in the account of the second cloud desktop APP; S4, after the user reserves the hotel, the hotel management personnel searches the account of the first cloud desktop APP of the user; S5, hotel electrical equipment information and living service information set by the user are checked and downloaded; S6, real-time registration is carried out according to the reservation information and the identity information, living rooms are arranged, and hotel electrical equipment information and the reservation information are sent to a central control system; and S7, the central control system sets electrical equipment information in the living room before the user checks in. Hotel managers can download hotel electrical equipment information and living service information of users by themselves, repeated provision is not needed, the reservation process is simplified, and the living experience of the users is improved.

Description

technical field [0001] The invention relates to the field of hotel service management, in particular to a system and method for individualized service management of smart hotel rooms. Background technique [0002] With the development of Internet technology, more and more people start to use the Internet to make hotel reservations. General hotel reservation information (room type, price, location, contact information, etc.) will be published on various hotel reservation platforms for consumers to view , consultation and reservation, etc., the reservation is convenient and fast. Smart hotel means that the hotel has a complete intelligent system, realizes the digital information service technology of the hotel through digitization and networking, and has the application of the hotel lighting control system and the application of the hotel air conditioning control system. [0003] However, the existing smart hotel management system still has the following problems in the daily...

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Problems solved by technology

[0005] The purpose of the present invention is to overcome the deficiencies of the existing technology, provide a smart hotel room personalized service management system and method, and solve the problem in the prior art that the hotel cannot automatically obtain personal check-in information, which leads to the problem that users need to provide it every time they make a reservation ; Solve the problem that the hotel fails to match the user's individual service needs in a timely manner and reduces the user's sense of living experience

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