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Dialogue fault tolerance method, central control equipment, system and readable storage medium

A dialogue system and central control equipment technology, applied in the computer field, can solve the problem that the dialogue system cannot be used normally

Active Publication Date: 2019-11-26
出门问问(武汉)信息科技有限公司
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The existing dialogue system is usually a huge and complex pipeline system. After multiple processing by each module in the pipeline, the final result is produced, the sound or signal played to the user, etc., and any failure of any of these modules will cause Causes the entire dialogue system to be unusable

Method used

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  • Dialogue fault tolerance method, central control equipment, system and readable storage medium
  • Dialogue fault tolerance method, central control equipment, system and readable storage medium
  • Dialogue fault tolerance method, central control equipment, system and readable storage medium

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Embodiment Construction

[0021] In order to make the purpose, features and advantages of the present invention more obvious and understandable, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described The embodiments are only some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without making creative efforts belong to the protection scope of the present invention.

[0022] figure 1 It is a schematic diagram of the implementation flow of a dialogue fault-tolerant method according to an embodiment of the present invention; figure 2 It is a schematic diagram of the specific implementation flow of a dialog fault-tolerant method in an embodiment of the present invention; please refer to figure 1 with fig...

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Abstract

The invention discloses a dialogue fault tolerance method, central control equipment, a dialogue fault tolerance system and a readable storage medium, which are applied to the central control equipment, the central control equipment is arranged between a user or a user terminal and a dialogue system, and the method comprises the following steps: receiving a user request from the user or the user terminal; forwarding the user request to a dialogue system to indicate the dialogue system to respond to the user request; if the reply information used for representing the first response result is not received within the preset time period, forwarding the received user request to the backup system to indicate the backup system to respond to the user request; and receiving reply information used for representing the second response result, and forwarding the reply information used for representing the second response result to the user or the user terminal. Therefore, when the communication between the central control equipment and the dialogue system fails, the backup system can still respond to the user request and feed back the reply information to the user or the user terminal, so thatthe whole dialogue system can be used normally.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a dialog fault-tolerant method, central control equipment, a system and a readable storage medium. Background technique [0002] The existing dialogue system is usually a huge and complex pipeline system. After multiple processing by each module in the pipeline, the final result is produced, the sound or signal played to the user, etc., and any failure of any of these modules will cause As a result, the entire dialogue system cannot be used normally. Contents of the invention [0003] Embodiments of the present invention provide a dialog fault-tolerant method, central control device, system, and readable storage medium. When the dialog system breaks down, the system can still give effective responses to user requests. [0004] One aspect of the present invention provides a dialog fault-tolerant method, which is applied to a central control device. The central control device ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/14
CPCG06F11/1489G06F2201/80
Inventor 张瀚雷欣李志飞
Owner 出门问问(武汉)信息科技有限公司
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