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Conversation recording method, device, electronic device and storage medium

A technology of session end and session description protocol, which is applied in the direction of electrical components, telephone communication, subscriber special services, etc., and can solve problems such as poor flexibility

Active Publication Date: 2021-09-17
MAIPU COMM TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the purpose of the embodiments of the present application is to provide a conversation recording method, device, electronic equipment and storage medium, so as to improve the problem existing in the prior art that the conversation cannot be started or ended flexibly and in real time according to business requirements. Recording, the problem of poor flexibility

Method used

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  • Conversation recording method, device, electronic device and storage medium
  • Conversation recording method, device, electronic device and storage medium
  • Conversation recording method, device, electronic device and storage medium

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Embodiment Construction

[0042] The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.

[0043] The applicant has found through research that in many formal conversations or personal conversations, it is necessary to record the conversation to keep the conversation record, and the existing recording technology solution is usually to configure the recording number in the recording business system, and initiate the recording at the recording number All signaling and media streams of the SIP server are relayed through the SIP server during a call, so only all sessions of the recording number can be recorded statically and completely, and the recording cannot be started or stopped dynamically during the session, so there is flexibility Poor problem. In addition, because the media stream and signaling during the entire session are transmitted by the SIP server, the SIP server is always in the...

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PUM

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Abstract

The present application provides a conversation recording method, device, electronic equipment and storage medium, which relate to the technical field of voice communication. The method includes: when recording is not initiated for the session, based on a bypass mode, the media streams of the calling user and the called user of the session are not passed through the SIP server to perform the communication between the calling user and the called user. point-to-point transmission between them; when the recording is initiated for the session, the media streams of the calling user and the called user are relayed and transmitted through the SIP server, and the session is recorded. The above method transfers the media stream through the SIP server when recording is required, and bypasses the server through the bypass mode to realize point-to-point transmission between users when recording is not required, and can initiate or terminate recording in real time during the session, improving the flexibility of session recording performance, reducing the resource occupation of the server.

Description

technical field [0001] The present application relates to the technical field of voice communication, in particular, to a conversation recording method, device, electronic equipment and storage medium. Background technique [0002] The recording during the conversation can be used as a record or evidence of the conversation between the two parties. It is widely used in enterprises, institutions or individuals in need. It can be independently applied as a recording service system, such as a public security inspection system. More application modes are combined with the recording features of application products derived from other business systems, including, for example, call center recording, traffic system recording, dispatching system recording, etc. [0003] However, the current recording system needs to configure the recording number in advance. When the user of this number calls or is called, all signaling and media streams are relayed through the Session Initiation Pro...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/06H04M3/42
CPCH04M3/42221H04L65/1104
Inventor 罗娟
Owner MAIPU COMM TECH CO LTD