Computer system for automatically inputting customer information by utilizing face recognition technology
A technology of automatic entry and face recognition, which is applied to computer parts, calculation, character and pattern recognition, etc., can solve the problems of large shop assistants, scattered customers, and high frequency of repeated purchases by customers, so as to reduce errors, improve customer experience, and improve The effect of office automation efficiency
Pending Publication Date: 2020-06-12
邹庆丰
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Problems solved by technology
[0002] For wholesale or retail stores, the frequency of repeated purchases by customers is high, the customers are scattered, and the clerks change a lot due to resignation. The clerks completely rely on memory to quote customers and operate store management software, which is low in efficiency and poor in customer experience.
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[0007] Computer refers to equipment including a central processing unit CPU, memory RAM, display terminal, keyboard or soft keyboard, or handwriting input device, including but not limited to desktop computers, all-in-one computers, notebooks, diskless workstations, clients, single-chip microcomputers, etc.
[0008] The camera and management software are installed on a computer for stand-alone use; the client (Client) of the management software can also be installed on the computer, and the database and face image library or face image feature library are installed on the server (server) of the network to realize Multi-person collaborative network office.
[0009] The camera can be connected to the USB port of the computer through a USB cable; it can also be a built-in camera, and the internal wire is connected to the computer; or a network camera can be selected to be connected to the computer through the network.
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According to the invention, a face recognition technology is utilized; inpurchase-sale-stock software, store management software, wholesale-retail store management software and enterprise ERP software, when sales billing, sales quotation, collection and payment are carried out, the identity ID of a client is automatically identified, so that the ID of the client is automatically input, historicalpurchase data of the client is obtained according to the ID of the client, the historical transaction price and the current product price of the client are obtained, the debt or settlement amount of the client is obtained, and the consumption experience and the office efficiency of the client are improved. According to the invention, the head portrait of a client is obtained through image acquisition equipment (such as a camera); through a face recognition algorithm, the client ID corresponding to the face image judged to be the same person in the head portrait library is searched and input into the management software, or on the basis of the client ID, historical purchase data, historical transaction price and current product price of the client are obtained, and debt or amount to be settled of the client is obtained and can be automatically input into the management software.
Description
technical field [0001] The invention belongs to the technical field of industrial management software and business management software. Background technique [0002] For wholesale or retail stores, the frequency of repeated purchases by customers is high, the customers are scattered, and the clerks change greatly due to resignation. The clerks completely rely on memory to quote customers and operate store management software, which is inefficient and poor customer experience. The present invention solves this pain point by automatically identifying customer IDs, automatically entering customer IDs, and automatically obtaining customer information from store management software. Contents of the invention [0003] The technical problem to be solved by the present invention is to realize real-time face recognition, realize 1:N comparison, obtain the image number and corresponding customer ID whose similarity reaches the preset value in the face database, and input the custome...
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IPC IPC(8): G06K9/00G06Q30/02
CPCG06Q30/0201G06V40/166G06V40/172
Inventor 邹庆丰
Owner 邹庆丰