Hospital satisfaction survey method and system based on block chain and computer readable storage medium

Abstract

The invention discloses a hospital satisfaction survey method and system based on a block chain and a computer readable storage medium. The method comprises the steps that accounts on corresponding block chains are created for personnel participating in a hospital satisfaction survey and for supervisors; questionnaire result information sent by the accounts of the personnel participating in the hospital satisfaction survey is received, wherein the questionnaire result information comprises common signatures made by the personnel participating in the hospital satisfaction survey and corresponding supervisors for questionnaires; after the questionnaire result information is confirmed by all nodes on an alliance chain, the questionnaire result information is stored in a block chain; and corresponding evaluation result information is generated based on a preset evaluation rule on the blockchain and the questionnaire result information.

Description

technical field [0001] The present invention relates to block chain technology, in particular to a block chain-based hospital satisfaction survey method, system and computer-readable storage medium. Background technique [0002] The medical authorities have constructed the existing hospital satisfaction survey system, with the purpose of setting up detailed and comprehensive questionnaires for patients to fill out, and based on the analysis of a large number of extensive questionnaire results, to achieve an objective assessment of the various service capabilities of hospitals within their jurisdiction . Based on the existing web development technology, there are already relatively mature technical systems in terms of system architecture, technical architecture, and distributed deployment. There are rich middleware available, and a centralization-based Hospital satisfaction survey system. However, such a centralized system has natural defects, and there are large constructi...

AI Technical Summary

Problems solved by technology

First of all, because the results of the questionnaire survey have an important impact on the evaluation of the work of the institution by the superior competent department, it is common for hospitals to falsify during the questionnaire collection stage, and it is difficult for the system to technically assist in ensuring the accuracy of the data at the source of information collection

Secondly, after the questionnaire results are stored in the database of the business system, due to the relationship of interests, there is a risk that the evaluation agency will tamper with the questionnaire results through interpersonal factors and hacking techniques, which greatly increases the system's authority management and security maintenance. the cost of

Finally, although the data in the system is encrypted and stored, whether these data can be viewed is completely limited by the authority management settings in the system. Users with advanced authority can view or even modify the data within the scope of authority, causing The privacy protection of user data has caused patients who answered the survey questionnaire to have various concerns, and it is difficult to reflect their true evaluation

[0005] 2. The authority and credibility of the evaluation results are poor

[0006] Although there are clear rules for generating evaluation results from questionnaire survey results, there are too many human intervention factors that can be strictly followed

This situation causes users at all levels of the system to have many doubts and suspicions about the evaluation results, resulting in poor credibility of the evaluation results

[0007] 3. Low enthusiasm for user participation

[0008] Patients who are required to fill out the questionnaire are not very motivated to participate. On the one hand, participating in the questionnaire has no profit motive, which makes patients feel that it is an extra burden, so there are cases of perfunctory answers to the questionnaire; The results may be seen by hospitals and doctors, who are worried about being unfavorable to individuals, so they dare not give real feedback, which leads to inaccurate survey data

The above two reasons have seriously affected the enthusiasm of patients to participate in the questionnaire survey.

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