A process-based engineering supervision enterprise knowledge base management system

Abstract

The present invention provides a flow-based engineering supervision enterprise knowledge base management system, the system includes: a server and a client for information interaction with the server, the client is installed on the user's terminal equipment, which is used for Automatic real-time synchronization with the files on the server. By constructing a process-based knowledge base management system for engineering supervision enterprises, the knowledge management of the entire process of the enterprise and the rapid search of relevant knowledge in the knowledge base can be realized, and it can effectively solve the problem of inconsistent knowledge service information and knowledge problems when various departments of the enterprise provide knowledge services to customers Inconsistent service standards, insufficient service experience, and inability to perform fast knowledge retrieval can better provide knowledge management services for enterprises.

Description

technical field [0001] The invention relates to the technical field of system management, in particular to a process-based knowledge base management system for engineering supervision enterprises. Background technique [0002] Knowledge is the primary productive force. The accumulation of various business and technical knowledge within the enterprise is an invaluable treasure for the continuous innovation and development of the enterprise. It plays a very important role in improving the core competitiveness of the enterprise, improving the knowledge service level of the enterprise and the technical service ability of the employees of the enterprise. important role. [0003] On the one hand, with the increase of corporate knowledge accumulation, more and more technical knowledge materials are placed in the enterprise database in an orderly manner, including paper materials, electronic materials, audio and video and other knowledge materials. If the technical knowledge data i...

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Problems solved by technology

[0003] On the one hand, with the increase of corporate knowledge accumulation, more and more technical knowledge materials are placed in the enterprise database in an orderly manner, including paper materials, electronic materials, audio and video and other knowledge materials. If the technical knowledge data is not organized, utilized and effectively managed for a long time, it will cause huge losses to the business development and knowledge services of the enterprise, and will also have a negative impact on the improvement of the employees' own knowledge service capabilities.

[0004] On the other hand, with the development of my country's engineering supervision industry, the business scope of enterprises is also expanding, forming a horizontal development model of one point and more places. Therefore, in this case, it is easy to cause gaps in knowledge transfer and exchange between business departments Out of touch, because the internal technical knowledge of the enterprise cannot guarantee effective transmission and accumulation, so that when the enterprise provides customers with personalized knowledge services, it cannot effectively integrate and apply the overall knowledge resources of the enterprise to form the best knowledge service plan

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