Multi-tenant service management method and system

Abstract

The invention relates to a multi-tenant service management method and system. A calling chain is set for the business service process of each service of each tenant, so that the difference of businessservice flows when different tenants provide the same service is displayed more clearly, and corresponding sub-services and components are called from a plurality of configured sub-services and components through the calling chains corresponding to the different tenants and executed to obtain corresponding final results. During operation and maintenance, only the sub-services and the components need to be paid attention to, different tenants cannot be split, the operation and maintenance cost is reduced, and faults are not prone to being caused due to the fact that operation and maintenance are simple. In addition, when the service is newly added, only the corresponding sub-services and components need to be configured and called through the calling chains set for the different tenants, or the calling chains are directly reset for the different tenants to call the corresponding sub-services and components from the existing multiple sub-services and components and execute the corresponding sub-services and components, so that the operation and maintenance cost is further reduced.

Description

technical field [0001] The invention relates to the technical field of computer background services, in particular to a multi-tenant service management method and system. Background technique [0002] At present, in the telecommunications industry system, each tenant, that is, the mobile branches of various provinces, China Unicom Mobile Branch or China Telecom Mobile Branch often has different business processing procedures for the same service, for example: Jilin Mobile Branch and Heilongjiang Mobile Branch The core processing of the bill payment business is account entry, but the verification of user information is quite different. [0003] In response to this situation, the traditional method will adopt multi-version management, that is, set up two different business processing procedures for the same service that is the payment business of Lin Mobile Branch and Heilongjiang Mobile Branch, that is, it will be split into Jilin and Heilongjiang. Subsystems, this method wi...

AI Technical Summary

Problems solved by technology

[0002] At present, in the telecommunications industry system, each tenant, that is, the mobile branches of various provinces, China Unicom Mobile Branch or China Telecom Mobile Branch often has different business processing procedures for the same service, for example: Jilin Mobile Branch and Heilongjiang Mobile Branch The core processing of the bill payment business is account entry, but the verification of user information is quite different

[0003] In response to this situation, the traditional method will adopt multi-version management, that is, set up two different business processing procedures for the same service that is the payment business of Lin Mobile Branch and Heilongjiang Mobile Branch, that is, it will be split into Jilin and Heilongjiang. Subsystems, this method will lead to the inability of China Mobile Corporation to conduct unified management. When faced with the same service demand (such as group needs), it must be adapted for each subsystem, and the subsequent operation and maintenance work must also be targeted at each subsystem. Subsystems are operated and maintained independently. In the long run, the version differences will become larger and more difficult to integrate, which will eventually lead to the complete separation of subsystems among tenants and increase the management cost exponentially.

[0004] Even if the various subsystems are forcibly merged, when faced with overly complex business requirements, that is, when providing overly complex services, it will lead to more and more branches of business processes, which are more and more difficult to understand, and the maintenance workload will even be greater than The workload of multi-subsystem management, and the maintenance is extremely unstable, which is easy to cause failure

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